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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 410518969
Report Date: 07/15/2025
Date Signed: 08/07/2025 11:28:54 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/09/2025 and conducted by Evaluator Zeynep Basak
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20250709111257
FACILITY NAME:FOOTSTEPS@CIPRIANIFACILITY NUMBER:
410518969
ADMINISTRATOR:GENO, CHRISTOPHERFACILITY TYPE:
840
ADDRESS:2525 BUENA VISTA AVENUETELEPHONE:
(650) 610-0715
CITY:BELMONTSTATE: CAZIP CODE:
94002
CAPACITY:180CENSUS: 105DATE:
07/15/2025
UNANNOUNCEDTIME BEGAN:
09:08 AM
MET WITH:Christopher GenoTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Lack of supervision resulted in daycare child AWOL.
INVESTIGATION FINDINGS:
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 *** THIS IS AN AMENDED REPORT FROM THE ORIGINAL DATED 7/15/2025. ***

On July 15, 2025, at approximately 8:30 a.m., Licensing Program Analyst (LPA) Zeynep Basak conducted an unannounced visit to open the complaint received on 7/9/2025. Upon arrival, LPA met with the Director, Christopher Geno and explained the purpose of the visit after being granted to entry.

During today’s visit, LPA observed 14 staff members, including the director and 105 school-age children (TK-5th grade) in attendance. LPA verified the staff member's criminal background clearance through the Guardian website.
The center operates within the Cipriani Elementary school district and the facility's operation hours are Monday through Friday from 7:00 a.m. to 6:00 p.m. in the summer.

During the investigation, LPA conducted classroom observations, record review, staff interview, and obtained pertinent documents, including LIC 500.
See page 2.



Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Zeynep Basak
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 05-CC-20250709111257
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: FOOTSTEPS@CIPRIANI
FACILITY NUMBER: 410518969
VISIT DATE: 07/15/2025
NARRATIVE
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Page 2.

*** THIS IS AN AMENDED REPORT FROM THE ORIGINAL DATED 7/15/2025. ***

Based on the observations, record reviews, and staff interviews, it was determined that a child was able to leave the facility alone, without supervision. The above allegation was substantiated.

A Type A violation will be cited on LIC 9099D, in accordance with the California Code of Regulations, (Title 22, Division12, Chp1) and a civil penalty was assessed.

LPA informed the director, Christopher Geno, that this report, dated 8/7/2025, documents one Type A citation, which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care.

LPA also informed the director that a copy of this licensing report dated 8/7/2025 that documents any Type A citation(s) must be provided to parents/guardians of all currently enrolled children by the next business day, or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.
The findings were delivered to the director during the visit.

The report was reviewed and signed by the director, Christopher Geno.

An exit interview was conducted, and a Notice of Site Visit was issued to remain posted for 30 days.

Appeal rights were discussed and provided to the director.
SUPERVISOR'S NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Zeynep Basak
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 05-CC-20250709111257
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: FOOTSTEPS@CIPRIANI
FACILITY NUMBER: 410518969
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/15/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/15/2025
Section Cited
CCR
101229(a)(1)
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*** THIS IS AN AMENDMENT OF ORIGINAL REPORT DATED 7/15/2025 ***
*** Deficiency has been modified from a Type B to a Type A violation.***
101229(a)(1) Responsibility for Providing Care and Supervision
(a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1).Supervision shall include visual observation.
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The director will provide supervision training to staff members. The training content and a signed participant list will be submitted to the LPA via email by 8/18/2025.
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Based on observations, record review, and the interviews conducted, this requirement was not met, as evidenced by the child left the facility without supervision. This poses an immediate health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Zeynep Basak
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3