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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414000538
Report Date: 09/23/2019
Date Signed: 09/23/2019 03:26:27 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/03/2019 and conducted by Evaluator Cindy Interiano
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20190703103457
FACILITY NAME:JOBTRAIN, INC CHILD DEV CTRFACILITY NUMBER:
414000538
ADMINISTRATOR:ALCAZAR-LOPEZ,DIANAFACILITY TYPE:
850
ADDRESS:1200 O'BRIEN DRIVETELEPHONE:
(650) 330-6416
CITY:MENLO PARKSTATE: CAZIP CODE:
94025
CAPACITY:24CENSUS: 20DATE:
09/23/2019
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Site Supervisor, Diana Alcazar-LopezTIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Lack of supervision resulting inappropriate behavior between day care children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA), Cindy Interiano met with Site Supervisor, Diana Alcazar-Lopez, for a subsequent complaint inspection to discuss the above allegation. Present in the facility is Site Supervisor and 5 Staff supervising 20 napping PreK children.
During the course of the investigation, interviews were conducted with Site Supervisor, Staff, Guardians, and children. Site Supervisor and Staff state children are supervised at all times, always having 3 or more staff assisting in supervision. When a child is doing something inappropriate or unsafe, then the child is assisted by a staff and/or child is redirected to participate in a different activity. Children are also redirected when they are not getting along with other children.
Although the allegation of a lack of supervision resulting inappropriate behavior between day care children may have happen or may be valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are found to be ‘Unsubstantiated.’
An exit interview was conducted. Appeal rights were given and explained to the Site Supervisor. A Notice of Site Visit was posted during this inspection.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Alma MaligTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Cindy InterianoTELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:

DATE: 09/23/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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