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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414000620
Report Date: 09/29/2022
Date Signed: 09/29/2022 04:43:22 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/27/2022 and conducted by Evaluator Andrea Medlin
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20220627100950
FACILITY NAME:EARLY YEARS, THEFACILITY NUMBER:
414000620
ADMINISTRATOR:JOANNE MUSANTEFACILITY TYPE:
850
ADDRESS:371 ALLERTON AVENUETELEPHONE:
(650) 588-7525
CITY:SOUTH SAN FRANCISCOSTATE: CAZIP CODE:
94080
CAPACITY:90CENSUS: 44DATE:
09/29/2022
UNANNOUNCEDTIME BEGAN:
02:20 PM
MET WITH:Joanne MusanteTIME COMPLETED:
04:45 PM
ALLEGATION(S):
1
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9
Staff speaks inappropriately to day care child
Staff spoke inappropriately to parent in front of day care children
INVESTIGATION FINDINGS:
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2
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5
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9
10
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13
Licensing Program Analyst (LPA) Andrea Medlin met with facility representative for this conclusionary complaint visit. Staff interviews conducted. Information gathered relevant to allegations including reviewing documents, correspondence, child file review, etc. At pick up and drop off time for children there may be times where there is brief conversation with the parents/families. Interviews conducted revealed that there is insufficient evidence to prove that any staff spoke inappropriately to a daycare child or in the presence of children. If there is a matter that needs to be discussed regarding a specific child, that conversation would take place privately if necessary.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

This report is reviewed with facility representative and a copy of this report must be made available for public review upon request. Notice of site visit shall remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Daniel J OquendoTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Andrea MedlinTELEPHONE: 650-266-8800
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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