414001398-4-4-2024-05-CC-GLEG-D4TW4G-20240430165728

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 414001398
Report Date: 04/04/2024
Date Signed: 04/04/2024 04:44:42 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/29/2024 and conducted by Evaluator Janet Gil

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20240229160807

FACILITY NAME:	KINDERCARE LEARNING CENTER LLC (PS)		FACILITY NUMBER:	414001398
ADMINISTRATOR:	CHRISTY BERMUDEZ		FACILITY TYPE:	850
ADDRESS:	1350 WAYNE WAY		TELEPHONE:	(650) 577-0257
CITY:	SAN MATEO	STATE: CA	ZIP CODE:	94403
CAPACITY:	70	CENSUS: 41	DATE:	04/04/2024
		UNANNOUNCED	TIME BEGAN:	03:15 PM
MET WITH:	Michele Bermudez		TIME COMPLETED:	05:00 PM

ALLEGATION(S):

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Facility is operating out of ratio.

INVESTIGATION FINDINGS:

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On April 4th, 2024, at approximatly 3:30 PM, Licensing Program Analyst (LPAs) Janet Gil and Kassandra Medrano conducted an unannounced inspection in order to deliver findings on the complaint investigation for the above allegation. LPAs Gil and Medrano met with the director, Michele Bermudez to discuss complaint allegations findings.
Based on LPAs record reviews, and interviews which were conducted. The allegation may have happened or is valid, however there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted and a copy of this report and appeal rights were reviewed and provided to director, Michele Bermudez.

Notice of Site visit was observed to be posted and shall remain posted for 30 days.
No deficiencies were issued today under Title 22 Division 12 of the California Code of Regulations.

NOTICE OF SITE VISIT WAS GIVEN AND SHALL REMAIN POSTED FOR 30 DAYS.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Garfield Leung	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Janet Gil	TELEPHONE: 650-266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 04/04/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/04/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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