414001651-4-8-2022-05-CC-AZEA-CESMHT-20220526093800

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 414001651
Report Date: 04/08/2022
Date Signed: 04/08/2022 01:17:43 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/10/2022 and conducted by Evaluator Kassandra Medrano

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20220310132721

FACILITY NAME:	BRIGHT HORIZONS @ GILEAD (PRESCHOOL)		FACILITY NUMBER:	414001651
ADMINISTRATOR:	BRIAN HOLLINGSWORTH		FACILITY TYPE:	850
ADDRESS:	301 VELOCITY WAY		TELEPHONE:	(650) 312-1895
CITY:	FOSTER CITY	STATE: CA	ZIP CODE:	94404
CAPACITY:	90	CENSUS: 31	DATE:	04/08/2022
		UNANNOUNCED	TIME BEGAN:	11:45 AM
MET WITH:	Director, Michelle Lee		TIME COMPLETED:	01:25 PM

ALLEGATION(S):

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9

Lack of supervision resulting in a child wandering away from the daycare.

INVESTIGATION FINDINGS:

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On April 8th, 2022 at 11:45am, Licensing Program Analyst (LPA) Kassandra Medrano met with Site Director, Michelle Lee for an unannounced subsequent visit. LPA explained the purpose of the visit was to deliver findings on the above allegation. Present in the facility was director, 6 staff, and 31 preschool age children.
During the course of the investigation, LPA conducted interviews with staff and reviewed staff files, and collected pertinent documents. On March 10th,2022, Facility self-reported an incident of C1 leaving facility during outdoor play in the yard without staff knowledge. C1 was able to leave facility unattended from unlocked side gate. Due to child being out of facility premises and out supervision of staff. It has resulted in the center not meeting the requirements of responsibility for providing care and supervision, which poses an immediate health and safety risk for children. Based on LPAs interviews which were conducted, and records reviewed, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12 & Chapter 1), are being cited on the attached LIC 9099D. Although this is a ZERO TOLERANCE VIOLATION which results in A $500 civil penalty. No civil penalty will be assessed due to facility was self-reporting, no injury reported.

A copy of this report, LIC9224 and appeal rights were reviewed and will be emailed to Director, Michelle Lee and Regional Manager, Jennifer Aguilar. Director to acknowledge reciept of document.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Ali Zebila	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Kassandra Medrano	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 04/08/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 05-CC-20220310132721

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: BRIGHT HORIZONS @ GILEAD (PRESCHOOL)	FACILITY NUMBER: 414001651
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 04/08/2022

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 04/29/2022 Section Cited CCR 101229(a)(1)	1 2 3 4 5 6 7	101229 (a) (1) Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs.(1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met, as evidenced by interviews, and documents collected.	1 2 3 4 5 6 7	Director has agreed to have staff train on supervision/transitions. As well as fix gate in outdoor play yard. Director to provide documentation of completion of training, as well as repair of gate.
	8 9 10 11 12 13 14	On 3/10/2022, C1 wandered away from care without staff knowledge. C1 was able to leave facility unattended through unlocked side gate. This poses an immediate health and safety risk to children in care. Although this is a ZERO TOLERANCE VIOLATION which results in A $500 civil penalty. No civil penalty will be assessed due to facility was self-reporting, no injury reported.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Ali Zebila	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Kassandra Medrano	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 04/08/2022

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2022

LIC9099 (FAS) - (06/04)

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