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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414001651
Report Date: 07/15/2022
Date Signed: 07/15/2022 10:04:04 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/20/2022 and conducted by Evaluator Kassandra Medrano
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20220420144840
FACILITY NAME:BRIGHT HORIZONS @ GILEAD (PRESCHOOL)FACILITY NUMBER:
414001651
ADMINISTRATOR:BRIAN HOLLINGSWORTHFACILITY TYPE:
850
ADDRESS:301 VELOCITY WAYTELEPHONE:
(650) 312-1895
CITY:FOSTER CITYSTATE: CAZIP CODE:
94404
CAPACITY:90CENSUS: 22DATE:
07/15/2022
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Director, Michelle LeeTIME COMPLETED:
10:10 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff made inappropriate comments towards day-care child.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 07/15/2022 at 8:45am, Licensing Program Analyst (LPA), Kassandra Medrano, made an unannounced visit to the facility to deliver the findings and close out a complaint. LPA was granted entry by the Director, Michelle Lee. LPA explained the purpose of the visit to the licensee. During todays visit, Present at the facility is Director, there were 22 children in care upon arrival.
During the course of the investigation, interviews were conducted with staff, parents, and relevant documents were gathered. Based on the interviews and relevant documents, there was not sufficient evidence to prove the above allegation. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is UNSUBSTANTIATED.

Report has been reviewed with Director, and copy of the report will be emailed to the Director. Along with Notice of Site Visit, which shall be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Ali ZebilaTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Kassandra MedranoTELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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