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25 | Licensing Program Analyst (LPA) Mok conducted an unannounced inspection for case management. LPA met with the Division Vice President, Brian Heath, and Acting Site Director, Cindy Usner. The purpose of the inspection was explained to them. There were 18 children and 8 Staff present. The case management was related to an unusual incident report that was submitted by the facility on 4/25/2019. The report was related to the regional Manager Kimberly Brown was made aware of a parent concerns around treatment of children specifically in the infant program (Starfish & Seahorse classroom). The concern focused on the teachers who treated the children inappropriately in the classrooms. LPA interviewed the witnesses and obtained the relevant information from the licensee during the inspection. The incident needed further investigation.
This report was reviewed and provided to the Site Director. The notice of Site Visit was given as well. |