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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414001719
Report Date: 09/01/2022
Date Signed: 09/15/2022 02:05:36 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/13/2022 and conducted by Evaluator Sheran Lo
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20220413155443
FACILITY NAME:GATEWAY CHILD CARE CENTER - PRESCHOOLFACILITY NUMBER:
414001719
ADMINISTRATOR:SHERIANN CHAWFACILITY TYPE:
850
ADDRESS:559 GATEWAY BOULEVARDTELEPHONE:
(650) 873-8145
CITY:SOUTH SAN FRANCISCOSTATE: CAZIP CODE:
94080
CAPACITY:75CENSUS: 21DATE:
09/01/2022
UNANNOUNCEDTIME BEGAN:
12:03 PM
MET WITH:Jenny LamTIME COMPLETED:
01:19 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Individual had inappropriate interactions with child while in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
********This is an amended report from 9/1/22.
Licensing Program Analyst (LPA) Sheran Lo met with Director Jenny Lam for this conclusionary complaint visit and explained purpose. The above allegation was discussed.

Allegation was investigated by the Department’s Investigations Branch (IB).

During the course of investigation, IB, Investigator conducted interviews with Staff, Children, and Guardians. Based on the Investigations Branch (IB) findings, there was insufficient evidence to prove an individual had inappropriate interactions with child while in care. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

LPA conducted exit interview with Director. Report and Notice of Site Visit was provided. Notice of Site Visit shall be posted for 30 consecutive days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Daniel J OquendoTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Sheran LoTELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:

DATE: 09/15/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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