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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414001890
Report Date: 04/23/2019
Date Signed: 04/23/2019 01:45:58 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/27/2019 and conducted by Evaluator Glenn A Schnell
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20190327105958
FACILITY NAME:KOPTI, MARY FARIDFACILITY NUMBER:
414001890
ADMINISTRATOR:KOPTI, MARY FARIDFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(650) 630-0151
CITY:FOSTER CITYSTATE: CAZIP CODE:
94404
CAPACITY:14CENSUS: 11DATE:
04/23/2019
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Mary KoptiTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Licensee threw objects at day care child.
Licensee failed to meet day care child’s needs.
INVESTIGATION FINDINGS:
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Licensing Program Analyst met with Mary today to discuss the above allegations and deliver findings for the complaint investigation. As part of this complaint investigation, LPA Schnell conducted an evaluation of care and supervision of the children at Mary's home on two separate occasions, interviewed Mary's helper, and a random sample of parents. Children in care were developmentally too young to be interviewed so a visual observation was conducted instead. The children in care were observed to be engaged in activities with the licensee and her assistant and there were no concerns observed involving interactions between the licensee and the children. The allegations stem from two isolated times where the licensee was observed interacting with a young child in her care. Regarding the objects being thrown at a day care child; This involved two separate times that the Licensee was observed to throw a plush baby toy at a child and another time when the licensee threw a baby blank on top of the same child's face. The observed incidences were approximately three months apart.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Garfield LeungTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Glenn A SchnellTELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20190327105958
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: KOPTI, MARY FARID
FACILITY NUMBER: 414001890
VISIT DATE: 04/23/2019
NARRATIVE
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Regarding the blanket being thrown at a day care child; It was determined that this was not done with malicious intent. The licensee stated she was telling a parent that their child likes to be comforted while holding a blanket and dropped the blanket down to the child who was sitting up on the floor below her. Regarding the plush toy being thrown at the child, the licensee has no recollection of this event. The Licensee stated that she plays games with the toddler children during circle time where pillows and balls are thrown as part of a game. After further investigation, it was also determined that this was not done with any malicious intent. Although it is being determined that these events were don't without any malicious intent, LPA Schnell is unable to determine if a child's person rights were violated as a result of the observed interactions between the licensee and child.

Regarding the failure to meet a child's needs; this allegation involved Mary not being open to understanding and trying different ways to provide comfort to a child in her during periods when the child is upset and crying. LPA Schnell discussed with Mary ways that she comforts children. Mary stated that she had one child in care that was sometimes comforted by holding a blanket, and sometimes needed to be held. Mary stated that other times, she holds children to comfort them and/or if they are older children finds toys and activities that might interest them. During both inspections of the home as part of this complaint investigation, LPA Schnell observed Mary actively engaged with the children, and meeting their needs for care and supervision as well as comfort.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated.
SUPERVISOR'S NAME: Garfield LeungTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Glenn A SchnellTELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 2