414002135-3-18-2021-05-CC-GLEG-BZ9TK7-20210319144727

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 414002135
Report Date: 03/18/2021
Date Signed: 03/18/2021 03:49:30 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/23/2020 and conducted by Evaluator Andrea Medlin

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20201223100233

FACILITY NAME:	MILLS MONTESSORI SCHOOL		FACILITY NUMBER:	414002135
ADMINISTRATOR:	DR. FALLAH		FACILITY TYPE:	850
ADDRESS:	1400 HILLSIDE BLVD.		TELEPHONE:	(650) 616-9000
CITY:	SOUTH SAN FRANCISCO	STATE: CA	ZIP CODE:	94080
CAPACITY:	120	CENSUS:	DATE:	03/18/2021
		UNANNOUNCED	TIME BEGAN:	01:05 PM
MET WITH:	Jennifer Valle		TIME COMPLETED:	03:45 PM

ALLEGATION(S):

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Staff handles day care children in a rough manner
Staff uses inapprorpiate forms of punishment for day care children
Staff makes inappropriate comments towards day care children

INVESTIGATION FINDINGS:

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Due to the current COVID-19 pandemic, a field visit is suspended at this time.

Licensing Program Analyst (LPA) Andrea Medlin completed this closing complaint investigation via tele-inspection. LPA Harsimran Kaur conducted initial complaint investigation on 12/23/2020 with further investigation needed. LPA Andrea Medlin conducted interviews and obtained information regarding allegations. Based on available information gathered and through conducted interviews, facility states they have a discipline policy in place that follows Montessori guidelines. Methods used to address and correct challenging behavior of children is redirection, conflict resolution (talking it out), and one-to-one guidance from teacher as needed. Facility denies any other method of discipline is used on children and denies allegation of using any inappropriate discipline and denied ever putting children in the bathroom in isolation for discipline. Facility denies that staff use, or make, any inappropriate comments towards children or in front of children. Staff denied using any "rough" methods of handling children, i.e. grabbing children's arm.

(continued on next page 9099-C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Garfield Leung	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Andrea Medlin	TELEPHONE: 650-266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 03/18/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/18/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 05-CC-20201223100233

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: MILLS MONTESSORI SCHOOL	FACILITY NUMBER: 414002135
	VISIT DATE: 03/18/2021

NARRATIVE

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The investigation determined there is not enough available sufficient information provided to prove a violation of personal rights occurred.

Although these allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore these allegations are closed as unsubstantiated.

This report is reviewed with director and a copy of this report must be made available for public review upon request. This report is provided to licensee through email.

SUPERVISOR'S NAME: Garfield Leung	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Andrea Medlin	TELEPHONE: 650-266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 03/18/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/18/2021

LIC9099 (FAS) - (06/04)

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