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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414002424
Report Date: 07/21/2023
Date Signed: 07/21/2023 11:35:53 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/06/2023 and conducted by Evaluator Andrea Medlin
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20230606161346
FACILITY NAME:LEARNING LINKS PRESCHOOLFACILITY NUMBER:
414002424
ADMINISTRATOR:MANALOTO, CLAIREFACILITY TYPE:
850
ADDRESS:1764 MARCO POLO WAYTELEPHONE:
(650) 259-8544
CITY:BURLINGAMESTATE: CAZIP CODE:
94010
CAPACITY:120CENSUS: DATE:
07/21/2023
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Claire ManalotoTIME COMPLETED:
11:50 AM
ALLEGATION(S):
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Child was injured by another child in care due to inadequate supervision
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Andrea Medlin met with facility representative for this conclusionary complaint visit. Purpose of visit explained. There was an incident at facility in April 2023 where a child (C1) caused injury to another child (C2). This was an unfortunate incident that happened very quickly that staff in the classroom could not stop it in time. The incident happened in the "rainforest" classroom which typically always has at least three teachers and during the morning C1 is provided one-to-one support. Facility has taken action due to the incident including more frequent monitoring in the classroom and other support as needed. There are 18 children enrolled in this particular classroom always with a minimum of three teachers. Facility is well within ratio of the required 1:12 staff/child required ratio.


(Continued on next page 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Daniel J OquendoTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Andrea MedlinTELEPHONE: 650-266-8800
LICENSING EVALUATOR SIGNATURE:

DATE: 07/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20230606161346
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: LEARNING LINKS PRESCHOOL
FACILITY NUMBER: 414002424
VISIT DATE: 07/21/2023
NARRATIVE
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The Department's investigation determined there is not enough available sufficient information provided to prove a violation of lack of supervision occurred. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is closed as unsubstantiated.

This report is reviewed with facility representative and a copy of this report must be made available for public review upon request.

Notice of Site Visit posted and shall remain posted for 30 days.
SUPERVISOR'S NAME: Daniel J OquendoTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Andrea MedlinTELEPHONE: 650-266-8800
LICENSING EVALUATOR SIGNATURE:

DATE: 07/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2