414002749-8-29-2023-05-CC-DJOO-CVLSMW-20230912140034

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 414002749
Report Date: 08/29/2023
Date Signed: 08/29/2023 12:48:09 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/27/2023 and conducted by Evaluator Andrea Medlin

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20230727095259

FACILITY NAME:	BUILDING KIDZ OF SSF, INC.(PRESCHOOL)		FACILITY NUMBER:	414002749
ADMINISTRATOR:	JACQUELINE GALDAMEZ		FACILITY TYPE:	850
ADDRESS:	600 GRAND AVENUE		TELEPHONE:	(650) 837-9348
CITY:	SOUTH SAN FRANCISCO	STATE: CA	ZIP CODE:	94080
CAPACITY:	54	CENSUS:	DATE:	08/29/2023
		UNANNOUNCED	TIME BEGAN:	08:25 AM
MET WITH:	Jacqueline Galdamez		TIME COMPLETED:	11:00 AM

ALLEGATION(S):

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Staff do not prevent day care children from hitting other children in care
Staff yell at day care children
Staff handle day care children in a rough manner

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Andrea Medlin met with facility representative for this conclusionary complaint investigation. LPA conducted observations on previous visit on 7/28/2023 in all classrooms - both infant program and preschool program. LPA did not observe any children's personal rights being violated. Interviews conducted with several staff from different classrooms. The children in allegation are all in classrooms that are age based and to young to be interviewed. Based on information gathered through observation, and staff interviews, all staff interviewed were consistent with methods and procedures of appropriate handling of children, i.e if a child inadvertently is able to hit another child before staff can intervene, methods used are to separate the involved children, and talk to them regarding not hitting. All staff interviewed denied seeing any staff yelling at children, however they can at times speak loudly to get the children's attention. All staff denied seeing any other staff handle any child in a rough manner. One staff person spoke of calming methods used for children who are having challenging behavior including singing to them, holding them, and calmly rubbing their back.

(Continued on next page 9099-C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Daniel J Oquendo	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Andrea Medlin	TELEPHONE: 650-266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 08/29/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 05-CC-20230727095259

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: BUILDING KIDZ OF SSF, INC.(PRESCHOOL)	FACILITY NUMBER: 414002749
	VISIT DATE: 08/29/2023

NARRATIVE

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Based on the Department's investigation, it was determined there was a lack of sufficient evidence to support or deny the allegations. Based on this information, the findings of these allegations are unsubstantiated.

This report was reviewed with facility representative and a copy of this report must be made available for public review upon request.

Notice of site visit posted and shall remain posted for 30 days.

SUPERVISOR'S NAME: Daniel J Oquendo	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Andrea Medlin	TELEPHONE: 650-266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 08/29/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2023

LIC9099 (FAS) - (06/04)

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