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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414002749
Report Date: 05/05/2025
Date Signed: 05/05/2025 05:38:04 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/30/2025 and conducted by Evaluator Catrina Quimbo
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20250430121757
FACILITY NAME:BUILDING KIDZ OF SSF, INC.(PRESCHOOL)FACILITY NUMBER:
414002749
ADMINISTRATOR:JACQUELINE GALDAMEZFACILITY TYPE:
850
ADDRESS:600 GRAND AVENUETELEPHONE:
(650) 837-9348
CITY:SOUTH SAN FRANCISCOSTATE: CAZIP CODE:
94080
CAPACITY:54CENSUS: 49DATE:
05/05/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Ana GaldamezTIME COMPLETED:
05:30 PM
ALLEGATION(S):
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-Staff did not provide adequate supervision, resulting in a day care child wandering away from a classroom.
-Licensee did not ensure the facility was free from pests.
INVESTIGATION FINDINGS:
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Parent 1= P1; Child 1=C1; Teacher 1=T1;

On May 5, 2025 at approximately 8:30am, Licensing Program Analysts (LPAs) Alvarado and Quimbo conducted an unannounced, complaint visit to Building Kidz of South San Francisco. LPAs met with assistant director, Jasmine Wood, and explained the purpose of the visit. All staff presnt have fingerprint clearance and are associated to the facility.

Facility is a combination program with a preschool and infant components. Preschool program operates in classrooms classroom #3 (TK), classroom #4 (Sunshine/2s) and classroom #5 (Moonlight/Pre-k). Infant program operates in classrooms Infant room #1 (young infants) and infant room #2 (waddlers)

Present under preschool license are 49 preschool children and 5 teaching staff. Present under the infant license are 25 infants and 6 teaching staff.

At approximately 9:00am, executive director, Ana Galdamez, arrived to facility. LPAs continued visit with executive director.
(Continue Report on 9099C...)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Catrina Quimbo
LICENSING EVALUATOR SIGNATURE:

DATE: 05/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 05-CC-20250430121757
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: BUILDING KIDZ OF SSF, INC.(PRESCHOOL)
FACILITY NUMBER: 414002749
VISIT DATE: 05/05/2025
NARRATIVE
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(Continued, Page 2...)
On April 30, 2025, executive director self-reported an incident to department that occurred at facility on April 29, 2025 at approximately 5:30pm. Families were arriving to facility to pick their children up from facility.

Incident occurred in Sunshine classroom. Per unusual incident report (LIC624), T1 was present in Sunshine classroom with 8 children. T1 was speaking with an enrolled child’s parent in the classroom. As T1 was speaking with an enrolled child’s parent, C1 exited from the classroom and walked towards the facility exit. T1 was not aware C1 exited classroom. Parent of a separate enrolled child, P1, opened main entrance with their child.

P1 held the main entrance door open and C1 exited facility through main entrance. Wooden gate, located in front of main entrance, was also left open. C1 exited facility premises through open, wooden gate. C1 walked onto Grand Avenue. P1, not related to C1, ran after C1, picked C1 up from the street and carried C1 back into the facility. C1 returned to facility without any injuries.

From the time C1 walked out of facility, walked off facility premises, was picked up from street and returned to facility was approximately 1 minute total. C1’s parents were informed of incident on same date.

During today’s visit, LPAs toured facility, conducted random selection of staff interviews and file reviews and collected facility records.

As LPAs toured facility, LPAs observed rat traps in the kitchen. During the random selection of staff interviews it was confirmed that rodents were observed and present during operational hours on multiple occasions.

Due to executive director self-reporting an incident, LPA’s observations and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANITATED. California Code of Regulations, Title 22, Division 12, are being cited. Please refer to 9099D for more information.

Program is being cited a Type B citation for absence of supervision. Civil penalty has been assessed for absence of supervision. Program is also being cited a Type B citation for pests in facility. Refer to 9099D for more information. A plan of correction was discussed. Appeal rights were provided during visit.

Notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with executive director, Ana Galdamez.
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Catrina Quimbo
LICENSING EVALUATOR SIGNATURE:

DATE: 05/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 05-CC-20250430121757
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: BUILDING KIDZ OF SSF, INC.(PRESCHOOL)
FACILITY NUMBER: 414002749
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/05/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/23/2025
Section Cited
CCR
101229(a)(1)
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101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children’s needs (1) No child…shall be left without the supervision of a teacher…
This requirement was not met as evidenced by:
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C1’s parents were informed of incident on the same date. C1 continues to attend facility. Executive director has installed a mesh gate in the entrance of each classroom. Pickup procedures have since changed, authorized representatives are to wait in the entrance of the facility while Building Kidz staff bring children from their classroom to their authorized representatives.
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Based on interviews and record review, a child was able to exit facility premise without the supervision of staff. This poses a potential health, safety or personal rights risk to children in care.
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Authorized representatives have been reminded to close all doors behind them. Civil penalty has been assessed. Office meeting may occur.
Type B
05/06/2025
Section Cited
CCR
101238(a)(1)
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101238 Buildings and Grounds (a)(1) The child care center shall be clean, safe, sanitary…at all times to ensure the safety and well-being of children...the licensee shall take measures to keep the center free of…rodents.
This requirement was not met as evidenced by:
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Executive director installed blockages at the bottom of classroom doors. Sticky rat traps were also observed to be in the facility. Exterminator has also been contacted to install metal mesh, sealing holes throughout facility and installing traps. Deficiency cleared.
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Based on observation and interviews, a rodent has been observed to be at facility on multiple occasions. This poses a potential health, safety or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Catrina Quimbo
LICENSING EVALUATOR SIGNATURE:

DATE: 05/05/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 4