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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414004236
Report Date: 08/01/2022
Date Signed: 08/01/2022 03:05:54 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/23/2022 and conducted by Evaluator Catrina Quimbo
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20220523141236
FACILITY NAME:BUILDING KIDZ (PS)FACILITY NUMBER:
414004236
ADMINISTRATOR:NESHEIWAT, SAMANTHAFACILITY TYPE:
850
ADDRESS:39 E. 39TH AVENUETELEPHONE:
(650) 212-5439
CITY:SAN MATEOSTATE: CAZIP CODE:
94403
CAPACITY:70CENSUS: 37DATE:
08/01/2022
UNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:Jennifer MassisTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Day care children are being yelled at while in care.
Day care children are being spoken to inappropriately while in care.
Day care children have access to sharp objects while in care.
Facility is dirty.
Facility is odiferous.
INVESTIGATION FINDINGS:
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On August 1, 2022 at approximately 9:10am, Licensing Program Analyst (LPA) Catrina Quimbo conducted a complaint visit to Building Kidz (PS) regarding above allegations. LPA met with executive director, Jennifer Massis, and explained the purpose of the visit. Facility is a combination center with separate preschool and infant licenses.

Under the preschool license, present during the visit included 37 children and 12 staff members. With executive director, LPA toured entire facility for health and safety hazards. Preschool program includes 4 classrooms currently in operation, multi-purpose area, lunch room, and outdoor area.

As part of this complaint investigation, LPA obtained documents that included preschool program's enrollment packet, preschool program's parent handbook, and employee handbook. LPA also conducted facility observations and interviews with random selection of enrolled children’s parents.

(Continue on 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Cindy InterianoTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Catrina QuimboTELEPHONE: 650-266-8800
LICENSING EVALUATOR SIGNATURE:

DATE: 08/01/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20220523141236
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: BUILDING KIDZ (PS)
FACILITY NUMBER: 414004236
VISIT DATE: 08/01/2022
NARRATIVE
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(Continued, Page 2...)

During facility observations, LPA did not observe children being yelled at or spoken to inappropriately. LPA inspected all classrooms (that were currently in use and not in use) and the outdoor area. LPA did not observe any accessible sharp objects to children in care. LPA did not observe facility to be dirty or odiferous.

Documents obtained state staff treat children with respect. Random selection of parents interviewed stated staff speak to children appropriately, have observed the inside of the facility to be acceptable, and are not concerned with overall facility.

Although the above allegation may have happened or is valid, based on LPA’s observations, documents obtained and interviews which were conducted, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the executive director, Jennifer Massis.
SUPERVISOR'S NAME: Cindy InterianoTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Catrina QuimboTELEPHONE: 650-266-8800
LICENSING EVALUATOR SIGNATURE:

DATE: 08/01/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2