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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414004526
Report Date: 01/27/2020
Date Signed: 01/27/2020 03:10:29 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/10/2019 and conducted by Evaluator Cindy Interiano
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20191210144806
FACILITY NAME:SAFARI KID MENLO PARKFACILITY NUMBER:
414004526
ADMINISTRATOR:COLUZZI, BEVERLYFACILITY TYPE:
850
ADDRESS:107 CLOVER LANETELEPHONE:
(650) 322-0192
CITY:MENLO PARKSTATE: CAZIP CODE:
94025
CAPACITY:24CENSUS: 13DATE:
01/27/2020
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Owner/Site Supervisor, Sandhya MenonTIME COMPLETED:
03:25 PM
ALLEGATION(S):
1
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5
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7
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9
Staff yelled at daycare child while in care

Staff demonstrated inappropriate form of discipline
INVESTIGATION FINDINGS:
1
2
3
4
5
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7
8
9
10
11
12
13
Licensing Program Analyst (LPA), Cindy Interiano conducted a subsequent complaint inspection and met with Owner/Site Supervisor, Sandhya Menon, to discuss the above allegations. Purpose of the inspection was explained. Present is Director and a Staff supervising 13 PreK children.
During the course of the investigation, interviews were conducted with Site Supervisor, Staff, Guardians, and children. Site Supervisor and Staff state discipline policy is mainly redirection. Site Supervisor states threatening or harming a child, verbally or physically is never tolerated. All Staff support each other to make sure the children are safe.
Although the allegations of Staff yelling at a daycare child and demonstrating inappropriate form of discipline may have happen or may be valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are found to be ‘Unsubstantiated.’
An exit interview was conducted. Appeal rights were given and explained to Site Supervisor. A Notice of Site Visit was posted during this inspection.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Alma MaligTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Cindy InterianoTELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:

DATE: 01/27/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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