414004575-1-15-2021-05-CC-AZEA-BY5QVJ-20210211113023

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 414004575
Report Date: 01/15/2021
Date Signed: 01/15/2021 02:46:44 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/09/2020 and conducted by Evaluator Winnie Ly

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20201109102738

FACILITY NAME:	ESPINOZA, YADIRA		FACILITY NUMBER:	414004575
ADMINISTRATOR:	ESPINOZA, YADIRA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(650) 315-4277
CITY:	SAN MATEO	STATE: CA	ZIP CODE:	94403
CAPACITY:	14	CENSUS: 7	DATE:	01/15/2021
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Yadira Espinoza		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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Licensee encourages inappropriate behavior between children in care.
Licensee isolates child.
Licensee is operating over ratio.

INVESTIGATION FINDINGS:

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Due to COVID-19 and DPH guidelines of social distancing, Licensing Program Analyst (LPA) Winnie Ly conducted a teleconference with Licensee Yadira Espinoza via FaceTime on January 15, 2021 to close this complaint. During this investigation, LPA interviewed complainant, licensee, victim’s parents, 3 staff, Wonder School’s Mentor and 5 parents. An attempt was made to interview the victim and other children at the facility but children are too young to be interviewed. As part of this investigation, LPA also collected children’s roster, staff roster, provider’s action plan to work with victim’s family, mentor’s contact information, emails exchange between Licensee and Wonder School’s Staff and text messages between victim's parents and Licensee.

Based on the information obtained, although the allegations Licensee encourages inappropriate behavior between children in care, Licensee isolates child, and Licensee is operating over ratio may have happened or may be valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the above allegations are found to be Unsubstantiated.

This report has been explained to the licensee and will be emailed to Licensee. Licensee has been advised to acknowledge received of reports.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Ali Zebila	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Winnie Ly	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 01/15/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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