421702487-9-6-2019-17-CC-MMUR-BFS2PR-20190906173446

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 421702487
Report Date: 09/05/2019
Date Signed: 09/06/2019 05:32:15 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/07/2019 and conducted by Evaluator Sylvia Mendoza-Ceja

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20190607113149

FACILITY NAME:	CONGREGATION B'NAI B'RITH		FACILITY NUMBER:	421702487
ADMINISTRATOR:	JULIE EHRNSTEIN		FACILITY TYPE:	850
ADDRESS:	1000 SAN ANTONIO CREEK		TELEPHONE:	(805) 967-6619
CITY:	SANTA BARBARA	STATE: CA	ZIP CODE:	93111
CAPACITY:	77	CENSUS: 26	DATE:	09/05/2019
		UNANNOUNCED	TIME BEGAN:	11:05 AM
MET WITH:	Jennifer Lewis and Stacie Raichelle		TIME COMPLETED:	04:00 PM

ALLEGATION(S):

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REPORT AMENDED

1. Staff yell at day-care children.
2. Staff handled day care children in a rough manner.
3. Staff used inappropriate form of discipline

INVESTIGATION FINDINGS:

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LPA S. Mendoza-Ceja conducted an unannounced inspection to the center to complete the investigation of the above allegations. Investigation included interviewing the complainant, current/former staff, and some of the current/former parents of children in care, and reviewing records.

Staff interviews revealed the following: with staff #1 and staff #2 (refer to confidential names list).
In regards to Allegation #1, It was found that staff #1 had inappropriately yelled at child #2, another staff stated you could hear staff #1 yelling at the child #2 in the next room. It was also found that staff #2 inappropriately yelled at child #2 when she gets frustrated.
Allegation #2, Staff #2 inappropriately handled child #2 and #11 by grabbing them roughly squeezing them tightly at nap time. Allegation #3, It was also found at least child #2 and child #11 were sent to nap as a form of discipline.

Interviews were conducted with parents. Parent of child #2 stated child #2 would come home sad and had stated staff #1 yelled at him. One parent stated nap was used as a form of discipline for child #2.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Maria Mueller	TELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Sylvia Mendoza-Ceja	TELEPHONE: (805) 722-5132
LICENSING EVALUATOR SIGNATURE:	DATE: 09/05/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/07/2019 and conducted by Evaluator Sylvia Mendoza-Ceja

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20190607113149

FACILITY NAME:	CONGREGATION B'NAI B'RITH		FACILITY NUMBER:	421702487
ADMINISTRATOR:	JULIE EHRNSTEIN		FACILITY TYPE:	850
ADDRESS:	1000 SAN ANTONIO CREEK		TELEPHONE:	(805) 967-6619
CITY:	SANTA BARBARA	STATE: CA	ZIP CODE:	93111
CAPACITY:	77	CENSUS: 26	DATE:	09/05/2019
		UNANNOUNCED	TIME BEGAN:	11:05 AM
MET WITH:	Jennifer Lewis		TIME COMPLETED:	04:00 PM

ALLEGATION(S):

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9

Staff left day-care children unattended.
Children were forced to do activities - Food.

INVESTIGATION FINDINGS:

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LPA S. Mendoza-Ceja conducted an unannounced inspection to the center to complete the investigation of the above allegations. Investigation included interviewing the complainant, current/former staff, and some of the current/former parents of children in care, and reviewing records.

Staff interviews did not corrobrate the allegations of a child left unattended or being forced fed food.
It was found that the center had a no thank you bite policy and children are encouraged to try food.

Parent Interviews did not corrobrate the above allegations.

-Although these allegations may have occurred, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore, these allegations are deemed Unsubstantiated.
No deficiencies were cited. The LIC9213 (Notice of Site Visit) was posted during the visit.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Maria Mueller	TELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Sylvia Mendoza-Ceja	TELEPHONE: (805) 722-5132
LICENSING EVALUATOR SIGNATURE:	DATE: 09/05/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 4 of 4

Control Number 17-CC-20190607113149

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: CONGREGATION B'NAI B'RITH	FACILITY NUMBER: 421702487
	VISIT DATE: 09/05/2019

NARRATIVE

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Review of records revealed on 03/09/2018, staff #2 was observed yelling at a child and has inappropriately grabbed a child when a child was dumping sand on another child. In 2017, staff #2 was verbally reprimanded for a similar incident.

Based on LPAs observations, interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED.

The following Type A deficiency is cited on page #3 according to CCR, Title 22 Division 12 Regulations in regards to Personal Rights. Appeal rights provided. Upon receipt, post and provide copies of this licensing report: to parents/guardians of children in care at the facility and to parents/guardian of children newly enrolled at the facility during the next 12 months. Licensee shall obtain signatures of parents/guardian on the Acknowledgement of Receipt of Licensing Reports LIC 9224.

LPA observed the Notice of Site Visit posted.

SUPERVISOR'S NAME: Maria Mueller	TELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Sylvia Mendoza-Ceja	TELEPHONE: (805) 722-5132
LICENSING EVALUATOR SIGNATURE:	DATE: 09/05/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2019

LIC9099 (FAS) - (06/04)

Page: 2 of 4

Control Number 17-CC-20190607113149

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: CONGREGATION B'NAI B'RITH	FACILITY NUMBER: 421702487
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 09/05/2019

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 09/09/2019 Section Cited CCR 101223(a)(1)(2)(3)	1 2 3 4 5 6 7	Personal Rights: The licensee shall ensure that each child is accorded the following personal rights: To be accorded dignity in his/her personal relationships with staff....To be accorded safe, healthful and comfortable accommodations...to meet his/her needs.To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature....	1 2 3 4 5 6 7	Please Correct Immediately. Submit a written plan of correction to ensure these violations are not repeated.
	8 9 10 11 12 13 14	This requirement was not met as evidenced by record reviews and interviews. -It was found that staff #1 had inappropriately yelled at child #2, another staff stated you could hear staff #1 yelling at the child #2 in the next room. It was also found that staff #2 inappropriately yelled at child #2 when she gets frustrated. --Staff #2 inappropriately handled child #2 and #11 by grabbing them roughly squeezing them tightly at nap time. --records revealed on 03/09/2018, staff #2 was observed yelling at a child and has inappropriately grabbed a child when a child was dumping sand on another child. In 2017, staff #2 was verbally reprimanded for a similar incident. --It was also found at least child #2 and child #11 were sent to nap as a form of discipline.	8 9 10 11 12 13 14	LPA advised, this poses an immediate Health, Safety, or Personal Rights risk to children in care
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Maria Mueller	TELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Sylvia Mendoza-Ceja	TELEPHONE: (805) 722-5132
LICENSING EVALUATOR SIGNATURE:	DATE: 09/05/2019

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2019

LIC9099 (FAS) - (06/04)

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