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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 421712407
Report Date: 04/28/2020
Date Signed: 04/29/2020 04:41:29 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/04/2020 and conducted by Evaluator Sylvia Mendoza-Ceja
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20200204163608
FACILITY NAME:CARPENTER FAMILY CHILD CAREFACILITY NUMBER:
421712407
ADMINISTRATOR:CARPENTER, JULIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 733-2204
CITY:LOMPOCSTATE: CAZIP CODE:
93436
CAPACITY:14CENSUS: 8DATE:
04/28/2020
UNANNOUNCEDTIME BEGAN:
03:20 PM
MET WITH:Julia CarpenterTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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9
Staff are not meeting daycare child’s diapering needs resulting in a diaper rash.
Staff left daycare child in soiled clothing.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) S. Mendoza-Ceja conducted an unannounced tele-inspection due to COVID - 19 State of Emergency. The purpose of the tele-inspection is to conclude the investigation of the above complaint allegations. Investigation included obtaining the child care roster, conducting interviews with complainant, Licensee Carpenter, and parents of day care children in care.

- Licensee denied the above allegations. Licensee stated she is the primary person who changes the children's diapers. Licensee stated if she leaves the day care, she will designate one of her assistants to change diapers. Licensee stated she has a diaper changing schedule (upon arrival checks the child, 10:00am, 11:30am, and when the child gets up from nap, and will change diapers as necessary to meet the child's needs). Licensee also documents the diaper changes. Licensee stated children are never left in soiled clothing.
- Parents Interviewed did not corroborate the above allegations.
- The above allegations are unsubstantiated, based on LPA observations, interviews with Licensee/parents, and record review. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted with Licensee Julia Carpenter. A copy of this report was emailed for signature. Licensee shall post the "Notice of Site Visit for 30 days".
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Ana TolentinoTELEPHONE: (805) 562-0437
LICENSING EVALUATOR NAME: Sylvia Mendoza-CejaTELEPHONE: (805) 722-5132
LICENSING EVALUATOR SIGNATURE:

DATE: 04/28/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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