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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426204203
Report Date: 10/23/2019
Date Signed: 10/23/2019 02:33:59 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/31/2019 and conducted by Evaluator Ruth Gull
COMPLAINT CONTROL NUMBER: 17-CC-20190731125447
FACILITY NAME:ESPARZA FCC AKA MAYRA'S CHILD CAREFACILITY NUMBER:
426204203
ADMINISTRATOR:ESPARZA, ISABELFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 964-3101
CITY:SANTA BARBARASTATE: CAZIP CODE:
93111
CAPACITY:14CENSUS: 4DATE:
10/23/2019
UNANNOUNCEDTIME BEGAN:
01:25 PM
MET WITH:Isabel EsparzaTIME COMPLETED:
02:40 PM
ALLEGATION(S):
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Provider handles the infants roughly.
Provider force feeds the daycare children.
Daycare children are left in car seats.
Provider fails to change the daycare children's diapers.
Provider fails to report incidents.
Children are forced to sleep on the floor.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Gull made an unannounced visit to the home in order to complete the investigation of the above allegations. Met with Isabel Esparza, Licensee. LPA interviewed Licensee and Licensee's assistant and toured the home. Children in care were too young to be interviewed. Upon LPA's arrival, LPA observed one child napping on the couch and two children napping in Pack N Plays in the family room. One infant was awake.
Investigation included interviewing Licensee, assistant, and some of the parents of children in care; and LPA observations. Licensee denies all of the allegations. Interviews with the assistant and parents did not corroborate the allegations. Although these allegations may have occurred, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore, the allegations listed above are deemed UNSUBSTANTIATED.

The LIC9213 (Notice of Site Visit) was posted during the visit.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Maria MuellerTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Ruth GullTELEPHONE: (805) 895-4073
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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