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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426206807
Report Date: 06/13/2019
Date Signed: 06/13/2019 07:11:30 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/15/2019 and conducted by Evaluator Ruth Gull
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20190315134415
FACILITY NAME:ST. VINCENT'S EARLY CHILDHOOD EDUCATION CENTERFACILITY NUMBER:
426206807
ADMINISTRATOR:SUSANA DEL TOROFACILITY TYPE:
850
ADDRESS:4200 CALLE REAL,4225/4233TELEPHONE:
(805) 683-6381
CITY:SANTA BARBARASTATE: CAZIP CODE:
93110
CAPACITY:44CENSUS: 32DATE:
06/13/2019
UNANNOUNCEDTIME BEGAN:
02:20 PM
MET WITH:Susana Del ToroTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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1. Lack of Care and Supervision
2. Commingle toddler with preschool
3. Director is not meeting responsibilities.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Ruth Gull and Sylvia Mendoza-Ceja made an unannounced visit to the center to complete the investigation of the above allegation. Met with Director Susana Del Toro. LPAs interviewed Director and staff and toured the center.

Allegation #1 and #2 allege that on 03/12/19, Teacher #1 was alone in the preschool room (with up to 11 children, including her child, Child #1 who is enrolled in the Toddler component). While Teacher #1 was attending to a child in one of the bathrooms in the classroom, she was unaware that Child #1 had gone into the other bathroom in the classroom and that other children were in other areas of the classroom.
Allegation #3 alleges that Director Susana Del Toro is carrying her child, Child #2 (who is enrolled in the Toddler component) around the center and it is unclear if she is working or on break.

Investigation included interviewing Director, staff, and some of the parents of children in care; and a review of facility records. Continued on LIC 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Maria MuellerTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Ruth GullTELEPHONE: (805) 895-4073
LICENSING EVALUATOR SIGNATURE:

DATE: 06/13/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/13/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 17-CC-20190315134415
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: ST. VINCENT'S EARLY CHILDHOOD EDUCATION CENTER
FACILITY NUMBER: 426206807
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/13/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/20/2019
Section Cited
CCR
101161(a)
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101161(a) Limitations on Capacity and Ambulatory Status. A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation.
This requirement was not met as evidenced by interviews with staff and Director reveal that on 3/12/19, Child #1 (who is enrolled in the
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Director states that she will submit a written plan regarding how this will be prevented from occurring in the future. Submit plan to LPA by 6/20/19
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Toddler component was present in the preschool room for approximately one hour. This poses a potential safety risk for children in care.
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Type B
06/20/2019
Section Cited
CCR
101229(a)(1)
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101229(a)(1) Care and Supervision. No child(ren) shall be left without the supervision, including visual observation, of a teacher at any time except as specified in sections 101216.2(e)(1) and 101230(c)(1).
This requirement was not met as evidenced by interviews with Director and staff and review of facility records reveal that on 3/12/19
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Director states that she will submit a written plan on how the center will ensure that children are suppervised at all times to LPA by 6/20/19
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 Teacher #1 was not aware that Child #1 was in the other bathroom in the classroom. This poses a potential safety risk to children in care
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Maria MuellerTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Ruth GullTELEPHONE: (805) 895-4073
LICENSING EVALUATOR SIGNATURE:

DATE: 06/13/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/13/2019
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 17-CC-20190315134415
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: ST. VINCENT'S EARLY CHILDHOOD EDUCATION CENTER
FACILITY NUMBER: 426206807
VISIT DATE: 06/13/2019
NARRATIVE
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Staff interviews indicate that Teacher #1 did take Child #1 into the preschool room for approximately one hour and that Teacher #1 was not aware that Child #1 was in the other bathroom. Staff interviews indicate that Teacher #1 could observe all of the children for the majority of the time but that for approximately one minute she could not see all areas of the room. The majority of Staff interviews indicate that Director Del Toro does carry her child around the center during the day and that staff are not sure if she is working or on break.
Director interview indicates that she had instructed Teacher #1 to take Child #1 into the preschool room as she thought that it was okay because Child #1 was over 2 years of age. Director also indicates that she was aware of the incident where Teacher #1 was not aware that Child #1 was in the other bathroom.
A majority of the parents interviewed did not corroborate the allegations.
Based on the preponderance of evidence gathered during the course of the investigation, the allegations are deemed Substantiated.

Pursuant to Title 22 of the CA Code of Regulations the following Type B deficiencies were cited (refer to LIC 9099-D). The Licensee was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights.
The LIC9213 (Notice of Site Visit) was posted during the visit.
SUPERVISOR'S NAME: Maria MuellerTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Ruth GullTELEPHONE: (805) 895-4073
LICENSING EVALUATOR SIGNATURE:

DATE: 06/13/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/13/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 17-CC-20190315134415
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: ST. VINCENT'S EARLY CHILDHOOD EDUCATION CENTER
FACILITY NUMBER: 426206807
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/13/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Deficiency Dismissed
Type B
CCR
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NO DEFICIENCY CITED
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Maria MuellerTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Ruth GullTELEPHONE: (805) 895-4073
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2019
LIC9099 (FAS) - (06/04)
Page: 4 of 4