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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426207705
Report Date: 01/23/2025
Date Signed: 01/23/2025 12:34:55 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/24/2024 and conducted by Evaluator Giovani Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20240524090459
FACILITY NAME:ORFALEA CHILDREN'S CENTER LAB SCHOOL AT AHCFACILITY NUMBER:
426207705
ADMINISTRATOR:MARIA SUAREZFACILITY TYPE:
830
ADDRESS:800 SOUTH COLLEGE DRIVETELEPHONE:
(805) 922-6966
CITY:SANTA MARIASTATE: CAZIP CODE:
93454
CAPACITY:24CENSUS: 15DATE:
01/23/2025
UNANNOUNCEDTIME BEGAN:
11:40 AM
MET WITH:Maria Suarez TIME COMPLETED:
12:42 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights - Inappropriate conduct during a diaper change
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On January 23, 2025, Licensing Program Analyst (LPA) Giovani Gonzalez conducted an unannounced inspection at the above-mentioned Childcare Center to conclude a complaint investigation. LPA met with Director Maria Suarez and explained the purpose of the inspection. At the time of the inspection, 15 children were present.

The investigation focused on an allegation of inappropriate conduct during a diaper change. Medical records reviewed indicated no evidence to support the allegation. Law enforcement reviewed the medical findings and did not find evidence to support the allegation. The alleged individual cooperated fully with law enforcement. Interviews with staff present during the incident revealed no unusual or concerning behavior. The child’s mother initially cooperated with the investigation but later ceased communication with law enforcement and the agency.

Based on the information gathered, there is insufficient evidence to substantiate the allegation. Therefore, in accordance with Title 22 regulations, the allegation is deemed UNSUBSTANTIATED.

The report was reviewed with Director Maria Suarez, and a Notice of Site Visit was provided. Should new information or evidence become available, this case may be reopened for further review.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Ana TolentinoTELEPHONE: (805) 562-0347
LICENSING EVALUATOR NAME: Giovani GonzalezTELEPHONE: (805) 722-5132
LICENSING EVALUATOR SIGNATURE:

DATE: 01/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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