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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426208694
Report Date: 07/10/2019
Date Signed: 07/10/2019 11:32:56 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/12/2019 and conducted by Evaluator Ruth Gull
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20190412154438
FACILITY NAME:DISCOVERIES LEARNING CENTERFACILITY NUMBER:
426208694
ADMINISTRATOR:SOPHIA CHANGFACILITY TYPE:
850
ADDRESS:4519 HOLLISTER AVE.TELEPHONE:
(805) 683-3001
CITY:SANTA BARBARASTATE: CAZIP CODE:
93110
CAPACITY:60CENSUS: 27DATE:
07/10/2019
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Lucy FayTIME COMPLETED:
11:40 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Inappropriate touching between daycare children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Ruth Gull made an unnanounced visit to the center to complete the investigation of the above allegation. Met with Lucy Fay, Assistant Director and explained the purpose of the visit. Director Jennifer McHugh was away from the center. LPA interviewed staff.
Allegation is that Child #3 inappropriately touched Child #1 and Child #2. Investigation included interviewing Director, staff, and some of the parents of children in care; and a review of children and facility records. LPA attempted to interview Child #1, but Child #1 didn't want to talk to LPA. Interviews with Director and staff indicate that staff did not observe any incident of inappropriate touching and that none of the three children informed staff of the incident. Interviews with parent and family member of Child #3 and parent of Child #2 indicate that Child #3 and Child #2 deny the allegation. Interviews with other parents of children in care did not corroborate the allegation. Although the allegation may have occurred, there is not a preponderance of evidence to prove that the alleged violation did or did not occur, therefore, the allegation listed above is deemed UNSUBSTANTIATED. The LIC9213 (Notice of Site Visit) was posted during the visit.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Maria MuellerTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Ruth GullTELEPHONE: (805) 895-4073
LICENSING EVALUATOR SIGNATURE:

DATE: 07/10/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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