426210153-2-23-2022-17-CC-ATOO-CC82H5-20220304162408

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 426210153
Report Date: 02/23/2022
Date Signed: 02/23/2022 03:03:34 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/03/2021 and conducted by Evaluator Sylvia Mendoza-Ceja

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20211203085631

FACILITY NAME:	ISLA VISTA CHILDREN'S CENTER		FACILITY NUMBER:	426210153
ADMINISTRATOR:	ERIKA MALDONADO		FACILITY TYPE:	830
ADDRESS:	6842 PHELPS RD.		TELEPHONE:	(805) 968-0488
CITY:	GOLETA	STATE: CA	ZIP CODE:	93117
CAPACITY:	27	CENSUS: 14	DATE:	02/23/2022
		UNANNOUNCED	TIME BEGAN:	09:45 AM
MET WITH:	Erika Maldonado		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

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Staff are not changing the children's diapers in a timely manner.
Staff are not feeding a day care child as agreed to in writing.
Staff admit they are short staffed.
Parent observed a day care child crawling on a cold floor with no shoes.

INVESTIGATION FINDINGS:

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On 02/23/2022 at 9:45 AM, Licensing Program Analysts (LPAs) S. Mendoza-Ceja and M. Breault met with Director Erika Maldonado and explained the purpose of the inspection which is to conclude the investigation of the above allegations. Investigation included obtaining the child care roster, complainant's statement, interviewing the Director Erika Maldonado and staff, and some parents of children in care, and reviewing children's records.
-The Director was interviewed and stated the infants diapers are changed every two hours but also as needed. There is a file and chart staff follow for the feeding plan. Director stated they were short staffed, but hired additional staff. Director stated the infants have shoes on if it is cold. If they get dropped off without shoes, we double up on the socks. Staff were also interviewed and did not provide corroborating evidence the center was out of compliance with the above allegations.
-Parents were interviewed and did not corroborate the above allegations.
-The above allegations are unsubstantiated, based on LPA's interviews with staff, parents of children in care, and record review. Although these allegations may have occurred, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore, the allegations listed above are deemed UNSUBSTANTIATED.

Exit interview was conducted with the Director, during which time appeal rights were explained.
This report and appeal rights and Notice of Site Visit (LIC9213) were provided.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Ana Tolentino	TELEPHONE: (805) 562-0437
LICENSING EVALUATOR NAME: Sylvia Mendoza-Ceja	TELEPHONE: (805) 722-5132
LICENSING EVALUATOR SIGNATURE:	DATE: 02/23/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/23/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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