426210153-12-21-2023-17-CC-MMUR-CYWL9S-20231227073357

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 426210153
Report Date: 12/21/2023
Date Signed: 12/21/2023 12:34:23 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/29/2023 and conducted by Evaluator Giovani Gonzalez

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20230929102549

FACILITY NAME:	ISLA VISTA CHILDREN'S CENTER		FACILITY NUMBER:	426210153
ADMINISTRATOR:	SERINEH VARTANI		FACILITY TYPE:	830
ADDRESS:	6842 PHELPS RD.		TELEPHONE:	(805) 968-0488
CITY:	GOLETA	STATE: CA	ZIP CODE:	93117
CAPACITY:	27	CENSUS: 32	DATE:	12/21/2023
		UNANNOUNCED	TIME BEGAN:	11:15 AM
MET WITH:	Christie Broesamle		TIME COMPLETED:	12:45 PM

ALLEGATION(S):

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Personal Rights - Child not allowed to eat meal that was prepared in his lunch box.

INVESTIGATION FINDINGS:

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On 12/21/23, Licensing Program Analyst (LPA) Giovani Gonzalez made an unannounced inspection to the Child Care Center (CCC) to deliver the findings with regard to the investigation of the allegation mentioned above. LPA met with Christie Broesamle, the CCC's Assistant Director, and explained the purpose of the inspection. LPA, in the company of the Assistant Director toured the interior of the CCC. LPA notes 32 total children are in care at the time of the inspection, along with 14 teachers providing care and supervision.

The investigation included two unannounced site inspections, record reviews as well as interviews with the complainant, Director, and parents of children in care.

LPA was unable to corroborate the allegation. The allegation stated Child not allowed to eat meal that was prepared in lunch box. Interviews with CCC staff revealed the CCC provides snacks and lunch to all children enrolled in the CCC. In addition, the CCC revealed that parents have the option of bringing their own lunch from home, therefore, children always have their feeding needs met.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Ana Tolentino	TELEPHONE: (805) 562-0347
LICENSING EVALUATOR NAME: Giovani Gonzalez	TELEPHONE: (805) 722-5132
LICENSING EVALUATOR SIGNATURE:	DATE: 12/21/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/21/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 17-CC-20230929102549

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: ISLA VISTA CHILDREN'S CENTER	FACILITY NUMBER: 426210153
	VISIT DATE: 12/21/2023

NARRATIVE

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Additionally, parent interviews revealed that parents are happy and satisfied with the food services received at the CCC and none of the parents’ expressed concerns with children not having food at the CCC. LPA was not able to find evidence that the CCC is not providing food to children in care.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.
A closing interview was conducted with Assistant Director. Assistant Director was provided and advised of their right to appeal (LIC 9058). A copy of this report was reviewed and provided to the Assistant Director.

The Notice of Site Visit (LIC 9213) was also provided to the Director as required by H&S Code Section 1596.817. The Notice of Site Visit must remain posted for 30 days or a civil penalty of $100.00 may apply.

SUPERVISOR'S NAME: Ana Tolentino	TELEPHONE: (805) 562-0347
LICENSING EVALUATOR NAME: Giovani Gonzalez	TELEPHONE: (805) 722-5132
LICENSING EVALUATOR SIGNATURE:	DATE: 12/21/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/21/2023

LIC9099 (FAS) - (06/04)

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