426212030-5-28-2020-17-CC-ATOO-BQ3T4T-20200529142424

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 426212030
Report Date: 05/28/2020
Date Signed: 05/28/2020 03:34:31 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/28/2020 and conducted by Evaluator Ruth Gull

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20200228090733

FACILITY NAME:	STORYTELLER CHILDREN'S CENTER		FACILITY NUMBER:	426212030
ADMINISTRATOR:	DONNA BARRANCO		FACILITY TYPE:	850
ADDRESS:	2121 DE LA VINA		TELEPHONE:	(805) 687-4540
CITY:	SANTA BARBARA	STATE: CA	ZIP CODE:	93105
CAPACITY:	45	CENSUS: 0	DATE:	05/28/2020
		UNANNOUNCED	TIME BEGAN:	03:05 PM
MET WITH:	Donna Barranco		TIME COMPLETED:	03:20 PM

ALLEGATION(S):

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Personal Rights - Staff handled child in rough manner.
Personal Rights - Staff spoke to children in an inappropriate manner

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Ruth Gull conducted a tele-inspection (due to COVID-19 State of Emergency) with Director Donna Barranco in order to conclude the investigation of the above allegations. The center is currently closed due to the COVID-19 State of Emergency.

Investigation included interviewing complainant, Director, staff, and some of the parents of children in care; and a review of staff records.
Staff #1 denies the allegations. Staff #1 states that they do hold children by the hand or the arm and if the child starts to go in a different direction it might appear that Staff #1 is pulling the child, but Staff #1 is not. Staff #1 states that they don't speak to children in a mean manner. The majority of staff interviews do not corroborate the allegations. The Director denies the allegations. None of the parents interviewed corroborated the allegations. A reveiw of Staff #1's records did not indicate any issues.

CONTINUED ON LIC 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Ana Tolentino	TELEPHONE: (805) 562-0437
LICENSING EVALUATOR NAME: Ruth Gull	TELEPHONE: (805) 895-4073
LICENSING EVALUATOR SIGNATURE:	DATE: 05/28/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 17-CC-20200228090733

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: STORYTELLER CHILDREN'S CENTER	FACILITY NUMBER: 426212030
	VISIT DATE: 05/28/2020

NARRATIVE

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Although these allegations may have occurred, there is not a preponderance of evidence to prove that the alleged violation did or did not occur, therefore, the allegations listed above are deemed UNSUBSTANTIATED.

Exit interview was conducted with Director Donna Barranco via tele-inspection, during which appeal rights were explained. This report along with a copy of the appeal rights will be sent to the Director via email with a read receipt or confirmation of receipt of email, which will act as the Director's signature.

SUPERVISOR'S NAME: Ana Tolentino	TELEPHONE: (805) 562-0437
LICENSING EVALUATOR NAME: Ruth Gull	TELEPHONE: (805) 895-4073
LICENSING EVALUATOR SIGNATURE:	DATE: 05/28/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2020

LIC9099 (FAS) - (06/04)

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