426212462-6-12-2019-17-CC-MMUR-BD4VG8-20190613162505

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 426212462
Report Date: 06/12/2019
Date Signed: 06/12/2019 01:05:23 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/15/2019 and conducted by Evaluator Sylvia Mendoza-Ceja

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20190315132637

FACILITY NAME:	GUTIERREZ FCC AKA LITTLE BUGS DAY CARE		FACILITY NUMBER:	426212462
ADMINISTRATOR:	KARINA GUTIERREZ		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(805) 845-4802
CITY:	SANTA BARBARA	STATE: CA	ZIP CODE:	93111
CAPACITY:	14	CENSUS: 12	DATE:	06/12/2019
		UNANNOUNCED	TIME BEGAN:	12:15 PM
MET WITH:	Karina Gutierrez		TIME COMPLETED:	01:10 PM

ALLEGATION(S):

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Children's needs are not being met.

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) Ruth Gull and Sylvia Mendoza-Ceja conducted an unannounced visit to the home in order to complete the investigation of the above allegation. Investigation included interviewing complainant, Licensee, and some of the parents of children enrolled in the day care; and reviewing children's records.

Complainant alleged, licensee does not work with the children who are being potty trained. Complainant stated licensee failed to meet the needs of child #1 when she did not allow child #1 to wear regular underwear and failed to take child #1 to the bathroom every 20 minutes. Complainant also provided a doctor note that indicates child #1 could benefit from regular scheduled bathroom breaks every 20 -30 minutes and should also wear underwear rather than a pull up.

Licensee stated she did take child #1 to the bathroom as requested by parent at scheduled times. Licensee stated child #1 was going potty when taken to the restroom, then child #1 stopped. Licensee stated, we would

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Maria Mueller	TELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Sylvia Mendoza-Ceja	TELEPHONE: (805) 722-5132
LICENSING EVALUATOR SIGNATURE:	DATE: 06/12/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 17-CC-20190315132637

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: GUTIERREZ FCC AKA LITTLE BUGS DAY CARE	FACILITY NUMBER: 426212462
	VISIT DATE: 06/12/2019

NARRATIVE

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ask child #1 if he needed to go potty. Licensee stated child #1 would say, no. Licensee stated she will not pressure a child and will tell the child they will try again later. Licensee stated she transitions children from pull ups to underwear when accidents are minimal. Licensee stated she asks all parents to provide pull ups when potty training. Licensee also provides parents' of potty training children a letter so that they are aware... we cannot force them and if they say "no" we need to respect that and if a child is forced or pressured to potty train it may result in behavior problems.

Parents interviewed did not corroborate complainant's allegation. One parent stated "we would recommend the day care to anyone and I can go to work and not worry". Another parent stated, "we love it and that is why we are sending our child there". A third parent stated, "we are really lucky to have her".

Although these allegations may have occurred, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore, the allegations listed above are deemed UNSUBSTANTIATED. The LIC9213 (Notice of Site Visit) was posted during the visit.

SUPERVISOR'S NAME: Maria Mueller	TELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Sylvia Mendoza-Ceja	TELEPHONE: (805) 722-5132
LICENSING EVALUATOR SIGNATURE:	DATE: 06/12/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2019

LIC9099 (FAS) - (06/04)

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