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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426212486
Report Date: 05/21/2020
Date Signed: 05/22/2020 05:06:18 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/24/2020 and conducted by Evaluator Sylvia Mendoza-Ceja
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20200224104954
FACILITY NAME:AGUIRRE FCC AKA MARIA'S DAY CAREFACILITY NUMBER:
426212486
ADMINISTRATOR:MARIA AGUIRREFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 735-8489
CITY:LOMPOCSTATE: CAZIP CODE:
93436
CAPACITY:14CENSUS: 7DATE:
05/21/2020
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Maria AguirreTIME COMPLETED:
02:05 PM
ALLEGATION(S):
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Licensee is not present at the facility a sufficient amount of time.
Licensee leaves children with unqualified adults.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) S. Mendoza-Ceja conducted an unannounced tele-inspection due to COVID - 19 State of Emergency. LPA advised licensee Aguirre that due to COVID-19 and Department of Public Health (DPH) guidelines of social distancing, a tele-inspection will occur. LPA confirmed with license and her adult daughter Laura Lopez that they have video capabilities with her cell phone via Zoom App to conduct the tele-inspection.

LPA S. Mendoza-Ceja met with Licensee Maria Aguirre and her adult daughter Laura Lopez. The purpose of the tele-inspection was to conclude the complaint investigation of the above allegations. The complaint was initiated on 02/25/2020. The investigation included obtaining the child care roster, obtaining complainant's statement, interviewing Licensee, current and former day care parents of children in care.

-Licensee denied the above allegations. Licensee stated this occurred over a year ago and she has already corrected the violations with the Department when she was working at another job. Licensee stated she is providing full time care to children in her home and has hired a new assistant #4. Licensee Maria Aguirre
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Ana TolentinoTELEPHONE: (805) 562-0437
LICENSING EVALUATOR NAME: Sylvia Mendoza-CejaTELEPHONE: (805) 722-5132
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20200224104954
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: AGUIRRE FCC AKA MARIA'S DAY CARE
FACILITY NUMBER: 426212486
VISIT DATE: 05/21/2020
NARRATIVE
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stated prior to COVID -19 State of Emergency, she would take the school age children to school in the morning and would return home by 8:00 AM. Licensee stated the other children would be dropped off at the day care after 8:00 AM.

-Interviews were conducted with current/former parents of children in care did not corroborate the above allegations.

The above allegations are unsubstantiated, based on LPA observations, interviews with Licensee/parents, and record review. Although these allegations may have occurred, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore, the allegations are unsubstantiated.

An exit interview was conducted with Licensee Maria Aguirre. This report will be sent to the Licensee via email with a read receipt for confirmation of receipt of the email, Licensee shall sign and return via email to LPA S. Mendoza-Ceja.

Licensee shall post the "Notice of Site Visit for 30 days".



Translation was conducted by Licensee's adult daughter Laura Lopez in Spanish.
SUPERVISOR'S NAME: Ana TolentinoTELEPHONE: (805) 562-0437
LICENSING EVALUATOR NAME: Sylvia Mendoza-CejaTELEPHONE: (805) 722-5132
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2020
LIC9099 (FAS) - (06/04)
Page: 2 of 2