426215064-5-4-2020-17-CC-ATOO-BPBM97-20200505092414

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 426215064
Report Date: 05/04/2020
Date Signed: 05/04/2020 03:58:41 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/05/2020 and conducted by Evaluator Ruth Gull

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20200205133204

FACILITY NAME:	SBCEO - YOUNG LEARNERS PRESCHOOL		FACILITY NUMBER:	426215064
ADMINISTRATOR:	JANELLE WILLIS		FACILITY TYPE:	850
ADDRESS:	621 WEST NORTH AVE., ROOM 37		TELEPHONE:	(805) 742-2229
CITY:	LOMPOC	STATE: CA	ZIP CODE:	93436
CAPACITY:	25	CENSUS: 0	DATE:	05/04/2020
		UNANNOUNCED	TIME BEGAN:	03:05 PM
MET WITH:	Janelle Willis		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

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1. Personal Rights - Facility staff sprayed day care child with a hose
3. Personal Rights - Day care child was not accorded dignity in their personal relationships with staff

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Ruth Gull conducted an unannounced tele-inspection via Facetime (due to COVID-19 State of Emergency) with Program Director Janelle Willis in order to conclude the investigation of the above allegations. The center is currently closed due to the COVID-19 State of Emergency.

Investigation included interviewing Program Director, Site Supervisor, staff, and some of the parents of children in care. Interviews with Staff and Site Supervisor did not corroborate the allegations. These interviews reveal that staff do spray a hose above children during water play but that they don't spray children directly and they have never sprayed a child as a disciplinary measure. These interviews also reveal that staff occasionally use a loud voice when talking to children in order to be heard but that staff do not yell at any child or intimidate any child. These interviews also reveal that staff do not intentionallly ignore a child who is talking to them. Program Director's interview did not corroborate the allegations. None of the parents interviewed corroborated the allegation.
CONTINUED ON LIC 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Ana Tolentino	TELEPHONE: (805) 562-0437
LICENSING EVALUATOR NAME: Ruth Gull	TELEPHONE: (805) 895-4073
LICENSING EVALUATOR SIGNATURE:	DATE: 05/04/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 17-CC-20200205133204

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: SBCEO - YOUNG LEARNERS PRESCHOOL	FACILITY NUMBER: 426215064
	VISIT DATE: 05/04/2020

NARRATIVE

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Although these allegations may have occurred, there is not a preponderance of evidence to prove that the alleged violation did or did not occur, therefore, the allegations listed above is deemed UNSUBSTANTIATED.

Exit interview was conducted with Janelle Willis, via tele-inspection, during which appeal rights were explained. This report along with a copy of the appeal rights will be sent to the Director via email with a read receipt or confirmation of receipt of email, which will act as the Director's signature.

SUPERVISOR'S NAME: Ana Tolentino	TELEPHONE: (805) 562-0437
LICENSING EVALUATOR NAME: Ruth Gull	TELEPHONE: (805) 895-4073
LICENSING EVALUATOR SIGNATURE:	DATE: 05/04/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2020

LIC9099 (FAS) - (06/04)

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