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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426215210
Report Date: 02/06/2024
Date Signed: 02/06/2024 11:32:11 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/02/2023 and conducted by Evaluator Francisca Velazquez
COMPLAINT CONTROL NUMBER: 17-CC-20231102163904
FACILITY NAME:WILLIAMS FCCFACILITY NUMBER:
426215210
ADMINISTRATOR:WILLIAMS, VERONICAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 363-7127
CITY:LOMPOCSTATE: CAZIP CODE:
93436
CAPACITY:14CENSUS: 5DATE:
02/06/2024
UNANNOUNCEDTIME BEGAN:
08:48 AM
MET WITH:Veronica Williams TIME COMPLETED:
11:30 AM
ALLEGATION(S):
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1.) Licensee demonstrated inappropriate form of discipline
2.) Licensee left a daycare child unattended while in care
INVESTIGATION FINDINGS:
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On 2/6/24 Licensing Program Analyst, Francisca Velazquez conducted an unannounced inspection of the Family Child Care Home (FCCH) to deliver findings with respect to the allegations noted above. LPA met with Licensee, Vernoica Williams and explained the nature and purpose of the investigation/inspection. LPA notes five children are present along with licensee providing care and supervision.

The investigation included three site inspections, document reviews and interviews with the Licensee, Complainant as well as the parents of children in care.

Interviews, document reviews as well as LPA's' observations did not corroborate the allegations noted above. Unannounced inspections revealed the FCCH's children are never left unattended. Interviews with parents revealed that parents have not had concerns with children being unattended and reported always seeing an adult when dropping off and picking up children. CONT 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Maria MuellerTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Francisca VelazquezTELEPHONE: (805) 883-8244
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 17-CC-20231102163904
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: WILLIAMS FCC
FACILITY NUMBER: 426215210
VISIT DATE: 02/06/2024
NARRATIVE
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Additionally, no parents reported having concerns with the discipline the licensee uses and reported children enjoy the FCCH and the licensee. Lastly, the licensee denied the allegations.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

A Notice of Site Visit (LIC 9213) and Appeal Rights (LIC 9058) were provided to the Licensee. The Notice of Site Visit must remain posted for 30 days or a civil penalty of $100.00 may apply.
SUPERVISOR'S NAME: Maria MuellerTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Francisca VelazquezTELEPHONE: (805) 883-8244
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2024
LIC9099 (FAS) - (06/04)
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