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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426215642
Report Date: 11/22/2021
Date Signed: 11/22/2021 11:25:16 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/24/2021 and conducted by Evaluator Gigi Reyes
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20210924153551
FACILITY NAME:LOPEZ FCC AKA SHOOTING STARS CHILD CAREFACILITY NUMBER:
426215642
ADMINISTRATOR:ADRIANA LOPEZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 863-3292
CITY:SANTA MARIASTATE: CAZIP CODE:
93455
CAPACITY:14CENSUS: 5DATE:
11/22/2021
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Adriana LopezTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Personal Rights: Inappropriate Discipline
INVESTIGATION FINDINGS:
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On 11/22/2021, at 9:30 AM, Licensing Program Analyst (LPA) Gigi Reyes conducted an unannounced inspection to deliver the the final findings of the complaint investigation. Prior to inspection, LPA asked Pre screening questions related to COVID 19. Licensee's response, indicates there were no COVID exposures on site. There were 4 children present when LPA arrived. On or about 10:10 AM Licensee's own child arrived.

CCLD received a complaint regarding a child who allegedly received inappropriate disciplinary action from licensee. It was reported that on 9/23/2021, that a child was placed in the laundry room due to Child #1's misbehavior. LPA interview with Licensee on 11/18/2021 and 11/22/2021 revealed that on 9/23/2021 on or about 3:00 PM Child 1 displayed tantrums and was temperamental. Licensee stated that she attempted to redirect the child. Licensee took/sat the child in office with her and let C1 sit in the carpet where C1 continuously exhibited the tantrums, Licensee waited for C1 to calm down until child was picked which approximately took 15 to 20 minutes.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Maria MuellerTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Gigi ReyesTELEPHONE: (805) 698-7114
LICENSING EVALUATOR SIGNATURE:

DATE: 11/22/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/22/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 17-CC-20210924153551
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: LOPEZ FCC AKA SHOOTING STARS CHILD CARE
FACILITY NUMBER: 426215642
VISIT DATE: 11/22/2021
NARRATIVE
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During the inspection conducted on 9/29/2021 and 11/22//2021, LPA observed that Licensee's office is where the washer /dryer and the bathroom entry are located. This is not an off limit area.

LPA interviewed 6 parents of currently and previously enrolled day care children and no one corroborated with the allegation of inappropriate disciplinary action given by licensee to misbehaving day care children.

Interview with 4 day care children and 2 other school age children that live in the home revealed that when a child does not make a good choice, Licensee will ask the child to sit by the entrance door (part of day care area) and have the child read or just be quiet until child is ready to play with the rest of the children.

Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did nor did not occur, therefore the allegation is Unsubstantiated.

Exit interview conducted with License, Adriana Lopez. Notice of Site Visit has been posted (LIC9213). The notice shall be posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty. Web site address to obtain forms, review quarterly updates, review Title 22 & Health & Safety Codes is: https://www.cdss.ca.gov/inforesources/child-care-licensing
SUPERVISOR'S NAME: Maria MuellerTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Gigi ReyesTELEPHONE: (805) 698-7114
LICENSING EVALUATOR SIGNATURE:

DATE: 11/22/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/22/2021
LIC9099 (FAS) - (06/04)
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