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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426215837
Report Date: 01/21/2025
Date Signed: 01/22/2025 08:32:04 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/28/2024 and conducted by Evaluator Elizabeth George
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20241028113551
FACILITY NAME:HALE FAMILY CHILD CAREFACILITY NUMBER:
426215837
ADMINISTRATOR:MEGAN NICOLE HALEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 868-7309
CITY:LOMPOCSTATE: CAZIP CODE:
93436
CAPACITY:14CENSUS: 12DATE:
01/21/2025
UNANNOUNCEDTIME BEGAN:
02:51 PM
MET WITH:Megan HaleTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Child had marks on body.
INVESTIGATION FINDINGS:
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On January 21, 2025, Licensing Program Analysts (LPAs) Elizabeth George and Bill Billones conducted an unannounced inspection to deliver the findings regarding the above-mentioned allegation. LPAs met with Licensee, Megan Hale, and explained the purpose of the inspection. LPAs, in the company of the licensee, toured the interior and exterior of the family childcare home. LPAs observed 13 children in the care of Licensee and licensee's husband.

The investigation included two unannounced inspections, LPAs’ observations and record reviews, interviews with children in care, as well as interviews of former and current parents of children in care. Interviews, record reviews and LPAs’ observations did not confirm the allegation noted above. The investigation revealed the Licensee’s care and supervision of children in care is adequate. Parents interviewed are content with the level of care and supervision their children receive and did not have any concerns regarding care and supervision. Nor did any parents have any concerns regarding the Licensee and/or staff and would recommend this facility to other families.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Elizabeth George
LICENSING EVALUATOR SIGNATURE:

DATE: 01/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20241028113551
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: HALE FAMILY CHILD CARE
FACILITY NUMBER: 426215837
VISIT DATE: 01/21/2025
NARRATIVE
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The allegation that a child sustained marks on body could not be corroborated. LPAs' interviews with licensee and assistants confirmed that regulations are followed concerning infant care. LPA George's interview with children revealed that licensee takes appropriate actions to keep infants safe around older children.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No deficiencies were issued during this inspection.

A Notice of Site Visit and Appeal Rights were provided to Licensee. The Notice of Site Visit must remain posted for 30 days or a civil penalty of $100.00 may appeal.

Exit interview was conducted and report was reviewed with Licensee, Megan Hale.

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Elizabeth George
LICENSING EVALUATOR SIGNATURE:

DATE: 01/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2