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25 | Licensing Program Analyst (LPA) Stephanie Rangel made a case management inspection to the facility in order to receive an updated Unusual Incident/Injury report (LIC 624) that was submitted to CCL on 4/8/19. LPA met with Sally Starz, director and explained the nature of today's inspection. LPA had previously called the facility on 4/10/19 and 5/16/19 in order ask facility to submit a revised incident report on the correct form. Report was not resubmitted.
LPA learned from director that parent helpers check the phone line of 408-377-5390 and she did not receive the messages from LPA. LPA reminded facility to ensure that the parent helpers understand the need to receive voice mails and to check online for all updated forms for submission to CCL.
LPA received a revised report during today's inspection.
No deficiencies have been cited.
Notice of site visit was issued and shall remain posted for 30 days. |