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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 430700960
Report Date: 11/04/2022
Date Signed: 11/04/2022 12:45:43 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/27/2022 and conducted by Evaluator Marilou Monico
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20220927141132
FACILITY NAME:ACTION DAY NURSERY ON MOORPARKFACILITY NUMBER:
430700960
ADMINISTRATOR:STRANGE, BRITTANYFACILITY TYPE:
850
ADDRESS:3030 MOORPARK AVENUETELEPHONE:
(408) 247-6972
CITY:SAN JOSESTATE: CAZIP CODE:
95128
CAPACITY:233CENSUS: 129DATE:
11/04/2022
UNANNOUNCEDTIME BEGAN:
11:42 AM
MET WITH:Brittany StrangeTIME COMPLETED:
01:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not provide adequate supervision to children in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Marilou Monico made an unannounced follow-up complaint inspection and to deliver investigation findings. LPA met with Site Director, Brittany Strange, and explained the purpose of the visit.

During the investigation process, interviews with staff, parents and children were conducted, records were reviewed, the facility was toured by LPA, and pertinent documents were obtained. Based on interviews, LPA's observations, and available evidence, it is concluded that although the allegation noted on this complaint may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

The allegation that staff do not provide adequate supervision to children in care is UNSUBSTANTIATED.

A NOTICE OF SITE VISIT WAS GIVEN AND MUST REMAIN POSTED FOR 30 DAYS.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Joel SeguraTELEPHONE: (408) 334-8550
LICENSING EVALUATOR NAME: Marilou MonicoTELEPHONE: (408) 334-8549
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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