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13 | Licensing Program Analysts (LPAs), Syeda Bahar and Marilou Monico conducted an unannounced complaint investigation at the facility. LPAs met with Site Supervisor, Lurvin Magana-Calles and explained the purpose of today's visit.
During the course of the investigation, LPAs conducted observations, interviewed staff, parents and children, reviewed records, and obtained copies of documents. Based on interviews and evidence gathered, on 07/11/25, a child (C1) was observed hurting another child and in return the other child bit C1. There were also previous incidents of children sustaining injuries from other children. Based on interviews, staff usually intervene, redirect, and separate the children. Staff inform parents of injuries by phone and provide them copy of injury report. Staff refer the family to participate in Early Childhood Mental Health Consultation and or individualized behavioral support if the child's behavior is concerning or disruptive to the class.
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