430710454-11-17-2022-07-CC-GKUN-CLFPHC-20221123101940

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 430710454
Report Date: 11/15/2022
Date Signed: 11/17/2022 02:31:59 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE-DAY CARE, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/13/2022 and conducted by Evaluator Stephanie Collins

COMPLAINT CONTROL NUMBER: 07-CC-20220913135014

FACILITY NAME:	DISCOVERY YEARS, THE		FACILITY NUMBER:	430710454
ADMINISTRATOR:	AMPARO QUINTERO		FACILITY TYPE:	850
ADDRESS:	1411 PIEDMONT ROAD		TELEPHONE:	(408) 926-1234
CITY:	SAN JOSE	STATE: CA	ZIP CODE:	95132
CAPACITY:	23	CENSUS: 4	DATE:	11/15/2022
		UNANNOUNCED	TIME BEGAN:	09:05 AM
MET WITH:	Amparo Quintero		TIME COMPLETED:	09:45 AM

ALLEGATION(S):

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• Facility staff call children derogatory names

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Stephanie Collins conducted an unannounced subsequent complaint visit today and met with Amparo Quintero, Director. Purpose of today's visit is to follow up on a complaint investigation and deliver investigation findings.

The investigation of the allegation listed above were conducted by LPA. On 09/15/2022, LPA arrived unannounced at facility, observed the day-care, and interviewed staff. On 11/02/2022, LPA conducted a subsequent visit and interviewed children and parents.

Based on the available evidence including LPA'S observations, and interviews, it is concluded that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. The allegation is thus UNSUBSTANTIATED.

No deficiencies cited. Exit interview conducted with Amparo Quintero. Appeals rights provided.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Gladys Kuizon	TELEPHONE: (408) 314-5102
LICENSING EVALUATOR NAME: Stephanie Collins	TELEPHONE: (408) 334-8555
LICENSING EVALUATOR SIGNATURE:	DATE: 11/15/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/15/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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