434400340-6-23-2022-07-CC-DSTN-CG9QUT-20220712122917

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434400340
Report Date: 06/23/2022
Date Signed: 06/23/2022 01:16:00 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/16/2022 and conducted by Evaluator Anna Morales

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20220516151106

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	434400340
ADMINISTRATOR:	GINA SWANN		FACILITY TYPE:	830
ADDRESS:	840 BING DRIVE		TELEPHONE:	(408) 246-2141
CITY:	SANTA CLARA	STATE: CA	ZIP CODE:	95051
CAPACITY:	56	CENSUS: 9	DATE:	06/23/2022
		UNANNOUNCED	TIME BEGAN:	10:30 AM
MET WITH:	Lauren Ferrell		TIME COMPLETED:	01:40 PM

ALLEGATION(S):

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1. Facility operating out of ratio.
2. Facility not cleaned properly.
3. Facility is not meeting day care child's needs

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Anna Morales conducted an unannounced follow-up complaint investigation and met with Assistant Director Lauren Ferrell. The purpose of today's follow-up complaint investigation is to deliver investigation findings.

The investigation of the allegations listed above was conducted by LPA Morales. Based on observations and interviews completed for this complaint investigation, it is concluded that although the allegations noted on this complaint may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. The allegations are thus UNSUBSTANTIATED.

A NOTICE OF SITE VISIT WAS ISSUED, POSTED NEAR THE ENTRANCE TO THE FACILITY, AND MUST REMAIN POSTED FOR 30 CONSECUTIVE DAYS.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Diana Stephenson	TELEPHONE: (408) 324-2128
LICENSING EVALUATOR NAME: Anna Morales	TELEPHONE: (408) 334-8325
LICENSING EVALUATOR SIGNATURE:	DATE: 06/23/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/23/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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