434404336-11-29-2023-07-CC-JSEA-CZK2MZ-20240116163156

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434404336
Report Date: 11/29/2023
Date Signed: 11/29/2023 01:59:30 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/16/2023 and conducted by Evaluator Cortney Nelson

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20231016104408

FACILITY NAME:	STRATFORD SCHOOL		FACILITY NUMBER:	434404336
ADMINISTRATOR:	MEGAN EITZEN		FACILITY TYPE:	850
ADDRESS:	1196 LIME DRIVE		TELEPHONE:	(408) 732-4424
CITY:	SUNNYVALE	STATE: CA	ZIP CODE:	94087
CAPACITY:	312	CENSUS: 104	DATE:	11/29/2023
		UNANNOUNCED	TIME BEGAN:	01:26 PM
MET WITH:	Ramyaa Venkatesh & Megan Eitzen		TIME COMPLETED:	02:15 PM

ALLEGATION(S):

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Child's personal rights are violated by staff member.

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs), Cortney Nelson and Sheena Chin, met with Site Director, Megan Eitzen, and Head of School, Ramyaa Venkatesh, and explained purpose of visit- deliver complaint investigation findings for the above allegation. LPA was admitted into the facility by office staff upon arrival.

LPA Nelson conducted interviews with current and former staff members, the Site Director, and children attending the facility. No children interviewed expressed that their personal rights are violated by a staff member. Staff members and the Site Director did not indicate any concerns regarding staff employed at the facility. Only one former staff member expressed concerns regarding a staff member at the facility. LPA observed a classroom on 11/7/2023 and did not observe teachers violating children's personal rights. Based on the available evidence, it is concluded that although the allegation listed above may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. The allegation is thus UNSUBSTANTIATED.

As a result of this investigation, no deficiencies were cited. Exit interview was conducted and report was reviewed with Site Director, Megan Eitzen, and Head of School, Ramyaa Venkatesh.

A NOTICE OF SITE VISIT WAS GIVEN AND MUST REMAIN POSTED FOR 30 DAYS. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Joel Segura	TELEPHONE: (408) 334-8550
LICENSING EVALUATOR NAME: Cortney Nelson	TELEPHONE: (916) 956-5037
LICENSING EVALUATOR SIGNATURE:	DATE: 11/29/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/29/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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