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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434404890
Report Date: 01/29/2025
Date Signed: 01/29/2025 12:42:39 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/03/2024 and conducted by Evaluator Jennifer Beehler
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20241203161354
FACILITY NAME:STRATFORD SCHOOLFACILITY NUMBER:
434404890
ADMINISTRATOR:CHERYL DAMATOFACILITY TYPE:
850
ADDRESS:220 KENSINGTON WAYTELEPHONE:
(408) 371-3020
CITY:LOS GATOSSTATE: CAZIP CODE:
95032
CAPACITY:264CENSUS: 77DATE:
01/29/2025
UNANNOUNCEDTIME BEGAN:
11:20 AM
MET WITH:Preeti Chadha - Head MasterTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Staff failed to release a child to an authorized individual.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA) Jennifer Beehler made an unannounced Complaint Inspection. LPA met with Head Master, Preeti Chadha and advised the purpose of today's visit was to conduct an interview, retrieve documents and deliver findings.

Based on the information gathered during the investigation process through interviews, record review, and other relevant documents, the Department found that staff did fail to release a child to their authorized representative on 11/14/2024. The preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. One Type B deficiency was issued on the following LIC9099-D. Exit interview conducted and report was reviewed and provided along with appeal rights to Head Master Preeti Chadha.

NOTICE OF SITE VISIT WAS PROVIDED AND MUST REMAIN POSTED FOR 30 DAYS.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joel Segura
LICENSING EVALUATOR NAME: Jennifer Beehler
LICENSING EVALUATOR SIGNATURE:

DATE: 01/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/29/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20241203161354
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: STRATFORD SCHOOL
FACILITY NUMBER: 434404890
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/29/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/29/2025
Section Cited
CCR
101218.1(b)(6)
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Admission Procedures and Parental and Authorized Representative's Rights (b) at the time of acceptance of each child in care, the licensee shall inform each child's parent or authorized representative of his/her rights that include, but are not limited to, the following: (6) To request in writing that a parent not be allowed to visit a child or take a child from the child care center provided the custodial parent has shown a certified copy of a court order pursuant to Health and Safety Code Section 1596.857.
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Licensee to review admission's agreement to insure it is aligned with licensing regulations and state law relating to parent's rights and authorized representatives. Director and Head Master will have a discussion with staff person regarding teacher/parent role and how to separate the two. Also to update facility on court order changes as they unfold. Facilty to remind all staff of admissions policies that they address all children equally regardless if parents work at the school or not. Facility will provide LPA with a copy of the Directive shared with all staff. Facility will provide LPA with a written statement signed by Director/Head Master and Staff summarizing the discussion. Facility will provide LPA with proof via email on 02/05/2025.
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This requirement has not been met as evidenced by: 11/14/2024 staff failed to release child to authorized representative. This poses a potential health and safety risk to child in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joel Segura
LICENSING EVALUATOR NAME: Jennifer Beehler
LICENSING EVALUATOR SIGNATURE:

DATE: 01/29/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/29/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2