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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434408853
Report Date: 05/01/2019
Date Signed: 05/06/2019 02:12:26 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/12/2019 and conducted by Evaluator Shannel Reed
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20190212170909
FACILITY NAME:NEIGHBORHOOD CHRISTIAN PRESCHOOLFACILITY NUMBER:
434408853
ADMINISTRATOR:MONETTE DAWSONFACILITY TYPE:
830
ADDRESS:1670 MOORPARK AVENUETELEPHONE:
(408) 286-0901
CITY:SAN JOSESTATE: CAZIP CODE:
95128
CAPACITY:28CENSUS: 18DATE:
05/01/2019
UNANNOUNCEDTIME BEGAN:
08:35 AM
MET WITH:Julie KennedyTIME COMPLETED:
09:35 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility is operating out of ratio.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst Shannel Reed arrived at the facility today to conduct an unannounced complaint investigation follow up to the facility today to deliver investigation findings regarding the allegations that the facility is operating out of ratio. LPA met with Center Director Julie Kennedy informed her of the purpose of today’s inspection. LPA reviewed the complaint allegation with Ms. Kennedy. Based on interviews with staff, parents and LPA’s observations, it is possible that at the time of the complaint the facility might have operated out of ratio, however, during the two previous inspections LPA observed that the facility was operating in compliance with ratio. Therefore, based on the information received during this investigation LPA concludes that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are Unsubstantiated.
However, it is suggested that he facility has adequate staffing in the classroom during anticipated drop off times.

NOTICE OF SITE VISIT WAS ISSUED AND MUST REMAIN POSTED FOR 30 DAYS.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Sandy KnightTELEPHONE: (408) 324-2151
LICENSING EVALUATOR NAME: Shannel ReedTELEPHONE: (408) 489-9484
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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