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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434408853
Report Date: 04/24/2020
Date Signed: 04/24/2020 09:49:44 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/21/2020 and conducted by Evaluator Marilou Monico
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20200221084640
FACILITY NAME:NEIGHBORHOOD CHRISTIAN PRESCHOOLFACILITY NUMBER:
434408853
ADMINISTRATOR:KENNEDY, JULIEFACILITY TYPE:
830
ADDRESS:1670 MOORPARK AVENUETELEPHONE:
(408) 286-0901
CITY:SAN JOSESTATE: CAZIP CODE:
95128
CAPACITY:28CENSUS: 7DATE:
04/24/2020
ANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Julie KennedyTIME COMPLETED:
09:40 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Diapers are not changed when needed
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Marilou Monico conducted an announced “tele-visit” complaint investigation and to deliver findings. Tele-visit was conducted via Facetime due to COVID-19. LPA met with Executive Director, Julie Kennedy. LPA toured the facility. During the investigation process, staff and parents were interviewed, file was reviewed, and copies of documents were obtained.

In concluding the investigation, LPA Monico determined that although the allegation noted on this complaint (Diapers are not changed when needed), may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. The allegation is thus UNSUBSTANTIATED.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Anthony StudebakerTELEPHONE: (408) 324-2155
LICENSING EVALUATOR NAME: Marilou MonicoTELEPHONE: (408) 334-8549
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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