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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434409651
Report Date: 12/07/2023
Date Signed: 12/07/2023 11:14:55 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/24/2023 and conducted by Evaluator Christina Uribe
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20231024121205
FACILITY NAME:MACWILLIAMS, VIRGINIAFACILITY NUMBER:
434409651
ADMINISTRATOR:MACWILLIAMS, VIRGINIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(650) 961-8577
CITY:MOUNTAIN VIEWSTATE: CAZIP CODE:
94041
CAPACITY:14CENSUS: 8DATE:
12/07/2023
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Virginia MacWilliamsTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Licensee is operating over capacity
INVESTIGATION FINDINGS:
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On 12/07/2023 at 9:15am, Licensing Program Analyst (LPA) Christina Uribe conducted an unannounced visit for the purpose of investigating a complaint regarding the above allegation of a capacity violation and met with licensee, Virginia MacWilliams. Also present at the time of today’s inspection was the licensee's fingerprint cleared assistants (Nicole Cadenas & Nataly Martinez) and 8 children.

Based on evidence received which was reviewed, the preponderance of evidence standard has been met, therefore the above allegation that the licensee is operating over capacity is SUBSTANTIATED.California Code of Regulations, Title 22, Division 12, Chapter 1, Article 06, Section 102416.5(d)(1) - Staffing Ratio & Capacity is being cited on the attached LIC 9099D. LPA Uribe informed licensee, Virginia MacWilliams that this report dated 12/07/2023 documents 1 Type A citation which shall be posted for 30 consecutive days as there is/are immediate risk to the health, safety, or personal rights of children in care.
Page 1 of 2 ***Continued on LIC 9099C***
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Chandra CharlesTELEPHONE: (510) 286-0966
LICENSING EVALUATOR NAME: Christina UribeTELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:

DATE: 12/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/07/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 52-CC-20231024121205
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: MACWILLIAMS, VIRGINIA
FACILITY NUMBER: 434409651
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/07/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
12/08/2023
Section Cited
CCR
102416.5((d)(1)
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102416.5 - Staffing Ratio & Capacity: (d) For a Large Family Child Care Home, the maximum number of children for whom care may be provided at any one time when there is an assistant provider in the home shall be twelve children, no more than four of whom may be infants.
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Licensee will call children's parents to have them come pick up their children until capacity requirement is met with no more than 4 infants in care today. Licensee will also watch the "How Many Children Can Attend a Family Child Care Home" Training Video on the CCLD website. Licensee will create a
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This regulation was not met as evidenced by:
The licensee is over capacity as there are 8 children in care today 7 of whom are under the age of 2 years resulting in an immedaite risk to the health, safety, or personal rights to children in care.
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written statement stating that she has watched this training video and how she will plan on meeting capacity requirements in the future. Licensee will email this written statement to LPA Uribe at christina.uribe@dss.ca.gov no later than the due date of 12/08/23 at 12:00pm.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Chandra CharlesTELEPHONE: (510) 286-0966
LICENSING EVALUATOR NAME: Christina UribeTELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:

DATE: 12/07/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/07/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 52-CC-20231024121205
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: MACWILLIAMS, VIRGINIA
FACILITY NUMBER: 434409651
VISIT DATE: 12/07/2023
NARRATIVE
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Also, LPA Uribe informed the licensee to provide a copy of this licensing report dated 12/07/2023 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Report was reviewed and a notice of site visit was given and must remain posted for 30 days. Appeal rights were given. Exit interview was conducted with licensee, Virginia MacWilliams.





















Page 2 of 2 ***End of Report***
SUPERVISOR'S NAME: Chandra CharlesTELEPHONE: (510) 286-0966
LICENSING EVALUATOR NAME: Christina UribeTELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:

DATE: 12/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/07/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3