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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434410589
Report Date: 06/03/2024
Date Signed: 06/03/2024 11:44:40 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/01/2024 and conducted by Evaluator Christina Uribe
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20240501155900
FACILITY NAME:KINDERPLEX @ THE WETLANDSFACILITY NUMBER:
434410589
ADMINISTRATOR:ALYSIA GONZALESFACILITY TYPE:
850
ADDRESS:3801 EAST BAYSHORETELEPHONE:
(650) 605-9500
CITY:PALO ALTOSTATE: CAZIP CODE:
94303
CAPACITY:62CENSUS: 33DATE:
06/03/2024
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Lily SchwartzmanTIME COMPLETED:
12:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility staff use inappropriate discipline practices with day care children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 06/03/2024 at 10:00am, Licensing Program Analyst (LPA) Christina Uribe conducted an unannounced visit for the purpose of investigating a complaint regarding the above allegation of a personal rights violation and met with Site Director, Lily Schwartzman. Also present at the time of today’s inspection are 7 staff and 33 children in 3 classrooms.

This agency has investigated the complaint alleging that facility staff use inappropriate discipline practifces with day care children. LPA Uribe obtained relevant documents, conducted interviews, and made observations. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Report was reviewed and a notice of site visit was given and must remain posted for 30 days. Exit interview was conducted with Site Director, Lily Schwartzman.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: Christina Uribe
LICENSING EVALUATOR SIGNATURE:

DATE: 06/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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