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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434412402
Report Date: 11/17/2025
Date Signed: 11/17/2025 05:05:05 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/20/2025 and conducted by Evaluator Marilou Monico
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20251020101157
FACILITY NAME:SCUTTLEBUGS CHILD DEVELOPMENT CENTERFACILITY NUMBER:
434412402
ADMINISTRATOR:MICHAEL FRUGOLIFACILITY TYPE:
830
ADDRESS:3291 STEVENS CREEK BLVDTELEPHONE:
(408) 564-5356
CITY:SAN JOSESTATE: CAZIP CODE:
95117
CAPACITY:38CENSUS: 14DATE:
11/17/2025
UNANNOUNCEDTIME BEGAN:
03:58 PM
MET WITH:Harpreet Heer & Linda WhiteTIME COMPLETED:
05:10 PM
ALLEGATION(S):
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Daycare child sustained unexplained injury.
Staff did not notify parents of incident.
INVESTIGATION FINDINGS:
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On November 17, 2025, Licensing Program Analyst (LPA) Marilou Monico made an unannounced complaint inspection to deliver investigation findings. LPA met with Site Director, Harpreet Heer, and Executive Director, Linda White. LPA toured the facility both indoor and outdoor. LPA observed two staff with seven infants in Room 1 and two staff with seven infants in Room 2.

During the investigation process, LPA conducted observations, interviewed staff and parents, and obtained supporting documents. Based on available information, the child involved in the complaint sustained an injury in 2022 and the parents were not notified. Based on interviews with staff and parents, each time a child is injured at the center, the parents are notified by phone, ProCare, and an injury report is provided to parents at the time of pick up. Based on interviews and LPA's observations, staff are stationed in different areas to maintain adequate supervision of children. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.
Continuation on next page:
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deanna Villagrana
LICENSING EVALUATOR NAME: Marilou Monico
LICENSING EVALUATOR SIGNATURE:

DATE: 11/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20251020101157
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: SCUTTLEBUGS CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 434412402
VISIT DATE: 11/17/2025
NARRATIVE
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No deficiency issued during today's investigation.

Exit interview conducted and the report was reviewed with Site Director, Harpreet Heer, and Executive Director, Linda White. Copy of appeal rights was provided.

A Notice of Site Visit was issued and must remain posted for 30 days.
SUPERVISORS NAME: Deanna Villagrana
LICENSING EVALUATOR NAME: Marilou Monico
LICENSING EVALUATOR SIGNATURE:

DATE: 11/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2