434413711-1-9-2024-07-CC-GKUN-CZKV7P-20240117151127

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434413711
Report Date: 01/09/2024
Date Signed: 01/09/2024 09:32:35 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/11/2023 and conducted by Evaluator Cortney Nelson

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20231011093709

FACILITY NAME:	PLAY 'N' LEARN PRESCHOOL, INC.		FACILITY NUMBER:	434413711
ADMINISTRATOR:	LARIZ, TAMMY & MARC		FACILITY TYPE:	850
ADDRESS:	3800 NARVAEZ AVENUE		TELEPHONE:	(408) 269-9004
CITY:	SAN JOSE	STATE: CA	ZIP CODE:	95136
CAPACITY:	158	CENSUS: 123	DATE:	01/09/2024
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Tammy Lariz		TIME COMPLETED:	09:41 AM

ALLEGATION(S):

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Children in care engaged in inappropriate interactions.

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs), Cortney Nelson and Mandeep Kaur, met with the Site Director, Tammy Lariz, and explained purpose of visit- deliver complaint investigation findings for the above allegation. LPAs were admitted into the facility by staff upon arrival.

LPA Nelson and LPA Sheena Chin conducted interviews with the Site Director, current staff, former staff, and children. No interviews conducted lead to the conclusion that the above allegation occurred. Observations were conducted on 11/29/2023 by LPA Nelson/LPA Chin to observe children and staff present at the facility. Record review was completed for children's files, facility roster, and sign-in/out for children enrolled. Follow-up meetings with parents and staff involved in the complaint allegation have been conducted by the facility and appropriate changes have been made in response to the alleged incident. Based on the available evidence, it is concluded that although the allegation listed above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. The allegation is thus UNSUBSTANTIATED.

As a result of this investigation, no deficiencies were cited. Exit interview was conducted and report was reviewed with Site Director, Tammy Lariz.

A NOTICE OF SITE VISIT WAS GIVEN AND MUST REMAIN POSTED FOR 30 DAYS. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Joel Segura	TELEPHONE: (408) 334-8550
LICENSING EVALUATOR NAME: Cortney Nelson	TELEPHONE: (916) 956-5037
LICENSING EVALUATOR SIGNATURE:	DATE: 01/09/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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