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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434413861
Report Date: 11/20/2019
Date Signed: 11/20/2019 10:50:40 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/19/2019 and conducted by Evaluator Janet Tse
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20190919163847
FACILITY NAME:TUDELA, BEGONA & NECO, EDGARFACILITY NUMBER:
434413861
ADMINISTRATOR:TUDELA, B. & NECO, E.FACILITY TYPE:
810
ADDRESS:TELEPHONE:
(650) 771-2347
CITY:MOUNTAIN VIEWSTATE: CAZIP CODE:
94040
CAPACITY:14CENSUS: 11DATE:
11/20/2019
UNANNOUNCEDTIME BEGAN:
09:50 AM
MET WITH:Begona Tudela & Edgar NecoTIME COMPLETED:
11:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee yells at day care children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
LPA Janet Tse met with licensees Begona Tudela and Edgar Neco to deliver findings for the above allegation.
LPA explained the nature of today's visit to the licensees. LPA observed 11 children including four infants with licensees and their assistant, Jeanethe Pena.

LPA has conducted interviews and reviewed files during the course of the investigation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No deficiency was cited. Notice of site visit was issued and must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Mary SeguraTELEPHONE: (408) 324-2152
LICENSING EVALUATOR NAME: Janet TseTELEPHONE: (408) 334-8547
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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