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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434414181
Report Date: 06/11/2025
Date Signed: 06/11/2025 04:10:16 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/02/2025 and conducted by Evaluator Anna Morales
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20250502154204
FACILITY NAME:LITTLE EINSTEIN'S MONTESSORI PRESCHOOLFACILITY NUMBER:
434414181
ADMINISTRATOR:AMIE OMANFACILITY TYPE:
850
ADDRESS:24 NORTH FIFTH STREETTELEPHONE:
(408) 390-5563
CITY:SAN JOSESTATE: CAZIP CODE:
95112
CAPACITY:30CENSUS: 13DATE:
06/11/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Mercedes BarrenecheaTIME COMPLETED:
10:55 AM
ALLEGATION(S):
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1. Staff speaks to children in a rudely manner.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Anna Morales conducted an unannounced complaint investigation today and met with Director Mercedes Barrenechea to deliver investigation findings.  

On 5/7/25, 5/12/25 and on 5/22/25, Licensing Program Analyst (LPA) Anna Morales conducted tours of the preschool for observation, interviewed staff and children. On 5/23/25, LPA conducted interviews with four parents. Based on the consensus of the interviews conducted, Staff speaks to children in a rudely manner.
Based on LPA's observation and interviews conducted, the preponderance of evidence standard has been met. Therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 is being cited on the next page. Licensee was informed that failure to correct the deficiencies may result in civil penalties. Exit interview was conducted with Director and Appeal Rights was issued.

NOTICE OF SITE VISIT WAS ISSUED AND DIRECTOR WAS INFORMED TO POST THE NOTICE IN A VISIBLE LOCATION OF THE DAY CARE FOR A PERIOD OF 30 DAYS.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Gladys KuizonTELEPHONE: (510) 566-5850
LICENSING EVALUATOR NAME: Anna MoralesTELEPHONE: (408) 334-8325
LICENSING EVALUATOR SIGNATURE:

DATE: 06/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/11/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 07-CC-20250502154204
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: LITTLE EINSTEIN'S MONTESSORI PRESCHOOL
FACILITY NUMBER: 434414181
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/11/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/25/2025
Section Cited
CCR
101223(a)(1)
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Personal Rights:a) The licensee shall ensure that each child is accorded the following personal rights: (1)To be accorded dignity in his/her personal relationships with staff and other persons.
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Director stated that she will submit a plan to ensure that Children's Personal Rights will not be violated and submit the plan by the POC date.
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This requirement is not met as evidence by: Based on interviews, Staff speaks to children in a rudely manner. This poses a potential health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Gladys KuizonTELEPHONE: (510) 566-5850
LICENSING EVALUATOR NAME: Anna MoralesTELEPHONE: (408) 334-8325
LICENSING EVALUATOR SIGNATURE:

DATE: 06/11/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/11/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/02/2025 and conducted by Evaluator Anna Morales
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20250502154204

FACILITY NAME:LITTLE EINSTEIN'S MONTESSORI PRESCHOOLFACILITY NUMBER:
434414181
ADMINISTRATOR:AMIE OMANFACILITY TYPE:
850
ADDRESS:24 NORTH FIFTH STREETTELEPHONE:
(408) 390-5563
CITY:SAN JOSESTATE: CAZIP CODE:
95112
CAPACITY:30CENSUS: 13DATE:
06/11/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Mercedes BarrenecheaTIME COMPLETED:
10:55 AM
ALLEGATION(S):
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5
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9
1. Facility operates out of ratio
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Anna Morales conducted an unannounced complaint investigation today and met with Director Mercedes Barrenechea to deliver investigation findings.  
On 5/7/25, 5/12/25 and on 5/22/25 ,LPA Anna Morales conducted tours of the preschool for observation, interviewed staff and children. On 5/23/25, LPA conducted interviews with four parents. LPA, also, reviewed Personnel Report and Children's roster.
It is alleged that facility falls out of ratio during nap time. On 5/7/25, and on 5/12/25, LPA observed that the facility was operating in compliance with teacher to children ratio requirement during nap time. Staff who were interviewed, stated that they never fall out of ratio during nap time. Children interviewed stated that there is always a teacher present and are never left alone during school. Parents interviewed stated that they observe staff present, and have no concerns with the ratio.
Based on the interviews conducted with staff and record reviews, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the above allegation did or did not occur, therefore the allegation is UNSUBSTANTIATED.
NOTICE OF SITE VISIT WAS ISSUED AND DIRECTOR WAS INFORMED TO POST THE NOTICE IN A VISIBLE LOCATION OF THE DAY CARE FOR A PERIOD OF 30 DAYS. APPEAL RIGHTS GIVEN.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Gladys KuizonTELEPHONE: (510) 566-5850
LICENSING EVALUATOR NAME: Anna MoralesTELEPHONE: (408) 334-8325
LICENSING EVALUATOR SIGNATURE:

DATE: 06/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/11/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 4