434414433-7-13-2023-52-CC-CCHS-CU2JE7-20230724065838

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434414433
Report Date: 07/13/2023
Date Signed: 07/13/2023 12:22:12 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/08/2023 and conducted by Evaluator Christina Uribe

PUBLIC

COMPLAINT CONTROL NUMBER: 52-CC-20230508104626

FACILITY NAME:	STEPPING STONES PRESCHOOL & INFANT CARE		FACILITY NUMBER:	434414433
ADMINISTRATOR:	LINDER, KELLY		FACILITY TYPE:	830
ADDRESS:	201 COVINGTON ROAD		TELEPHONE:	(650) 559-1764
CITY:	LOS ALTOS	STATE: CA	ZIP CODE:	94024
CAPACITY:	36	CENSUS: 12	DATE:	07/13/2023
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:	Margaret Muilenburg		TIME COMPLETED:	01:00 PM

ALLEGATION(S):

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Facility is operating out of ratio.

INVESTIGATION FINDINGS:

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On 07/13/2023 at 10:00am, Licensing Program Analyst (LPA) Christina Uribe conducted an unannounced visit for the purpose of investigating a complaint regarding the above allegation of a ratio violation and met with Interim Director, Margaret Muilenburg. Also present at the time of today’s inspection are 5 staff and 12 children.

Based on LPAs observations and interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation of the facility operated out of ratio is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1, Article 06, Section: 101216.3(a) Teacher-Child Ratio, are being cited on the attached LIC 9099D.

Report was reviewed and a notice of site visit was given and must remain posted for 30 days. Exit interview was conducted with interim director, Margaret Muilenburg.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Chandra Charles	TELEPHONE: (510) 286-0966
LICENSING EVALUATOR NAME: Christina Uribe	TELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:	DATE: 07/13/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/13/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 52-CC-20230508104626

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: STEPPING STONES PRESCHOOL & INFANT CARE	FACILITY NUMBER: 434414433
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 07/13/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 08/14/2023 Section Cited CCR 101216.3(a)	1 2 3 4 5 6 7	101216/3(a) Teacher-Child Ratio: There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance. This requirement is not met as evidenced by:	1 2 3 4 5 6 7	All staff will attend a staff meeting and watch the "Supervising Children in Child Care Centers" and "Teacher-to-Child Ratios in Child Care Centers" videos on the CCLD website. Director will create a written statement outlining the ratio requirements and how the facility will maintain ratio. All staff will
	8 9 10 11 12 13 14	Based on interviews with staff, the facility did not comply with the section cited above as the facility operated out of ratio which poses/posed a potential health, safety or personal rights risk to persons in care.	8 9 10 11 12 13 14	sign this acknowledgment form to confirm that they have received this training and understand their responsibility to maintain ratio at all times. LPA Uribe will return to the facility after the due date of 08/14/2023 to obtain a copy of these signed and dated acknowledgement forms.
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	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Chandra Charles	TELEPHONE: (510) 286-0966
LICENSING EVALUATOR NAME: Christina Uribe	TELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:	DATE: 07/13/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/13/2023

LIC9099 (FAS) - (06/04)

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