434414537-11-17-2021-52-CC-JJAG-C9C23Y-20211202160301

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434414537
Report Date: 11/17/2021
Date Signed: 11/17/2021 03:04:48 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/11/2021 and conducted by Evaluator Manel Estoesta

PUBLIC

COMPLAINT CONTROL NUMBER: 52-CC-20210811150443

FACILITY NAME:	FOOTSTEPS PRESCHOOL		FACILITY NUMBER:	434414537
ADMINISTRATOR:	LIN, YALING		FACILITY TYPE:	850
ADDRESS:	95 SOUTH ABBOTT AVENUE		TELEPHONE:	(408) 900-9529
CITY:	MILPITAS	STATE: CA	ZIP CODE:	95035
CAPACITY:	45	CENSUS: 14	DATE:	11/17/2021
		UNANNOUNCED	TIME BEGAN:	09:26 AM
MET WITH:	Anupama Malhotra		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

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1. Personal Rights - Daycare child was inappropriately touched while in care.
2. Personal Rights - Staff yell at daycare children while in care.

INVESTIGATION FINDINGS:

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On Wednesday, November 17, 2021 9:30 am, Licensing Program Analyst (LPA) Manel Estoesta conducted an unannounced follow up Complaint Investigation Visit. LPA met with the Facility Representative (Licensee and Acting Director) Anupama Malhotra and explained the nature of site visit. Present on this visit were 14 preschool children and 5 staff. Facility operates from Monday to Friday 8:30 am to 5:30 pm.

The findings for the above allegatiions were delivered during the visit.

On the first allegation, Reporting Party (RP) alleged S1 inappropriately touched C1 while C1 was being cared in the facility. Investigator Joseph Balarie from the California Department of Social Services, Community Care Licensing Division, Investigations Branch took over and completed the investigation on this allegation.

SEE 9099 C.

Unsubstantiated

Estimated Days of Completion: 90

SUPERVISOR'S NAME: Jason Jang	TELEPHONE: (510) 725-7009
LICENSING EVALUATOR NAME: Manel Estoesta	TELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:	DATE: 11/17/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 52-CC-20210811150443

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: FOOTSTEPS PRESCHOOL	FACILITY NUMBER: 434414537
	VISIT DATE: 11/17/2021

NARRATIVE

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CONTINUATION....

On the second allegation, RP alleged that S2 and S3 yelled at the day care children while in care. During the investigation, LPA Estoesta completed the physical plant inspection, reviewed facility records, and conducted interviews.

Based on the interviews and information obtained throughout the investigation, the allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with the facility representative, Anupama Malhotra.

SUPERVISOR'S NAME: Jason Jang	TELEPHONE: (510) 725-7009
LICENSING EVALUATOR NAME: Manel Estoesta	TELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:	DATE: 11/17/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2021

LIC9099 (FAS) - (06/04)

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