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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434414537
Report Date: 11/17/2021
Date Signed: 11/17/2021 03:17:54 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/11/2021 and conducted by Evaluator Manel Estoesta
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20210811150443
FACILITY NAME:FOOTSTEPS PRESCHOOLFACILITY NUMBER:
434414537
ADMINISTRATOR:LIN, YALINGFACILITY TYPE:
850
ADDRESS:95 SOUTH ABBOTT AVENUETELEPHONE:
(408) 900-9529
CITY:MILPITASSTATE: CAZIP CODE:
95035
CAPACITY:45CENSUS: 14DATE:
11/17/2021
UNANNOUNCEDTIME BEGAN:
09:27 AM
MET WITH:Anupama MalhotraTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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1. Qualifications - Facility did not have a current director.
2. Qualifications - Unqualified staff is providing care and supervision.
INVESTIGATION FINDINGS:
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On Wednesday, November 17, 2021 9:30 am, Licensing Program Analyst (LPA) Manel Estoesta conducted an unannounced follow up Complaint Investigation Visit. LPA met with the Facility Representative (Licensee and Acting Director) Anupama Malhotra and explained the nature of site visit. Present on this visit were 14 preschool children and 5 staff. Facility operates from Monday to Friday 8:30 am to 5:30 pm.

The findings for the above allegation was delivered during the visit.

Reporting Party alleged that the facility did not have a Qualified Director during a period of time, and staff was not qualified in providing care and supervision. During the investigation, LPA Estoesta completed the physical plant inspection, reviewed facility records, and conducted interviews. S2 stated that S2 is the acting Director, LPA determined that S2 is not a qualified Director after LPA reviewed S2's file.

SEE 9099 C.
Substantiated
Estimated Days of Completion: 90
SUPERVISOR'S NAME: Jason JangTELEPHONE: (510) 725-7009
LICENSING EVALUATOR NAME: Manel EstoestaTELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:

DATE: 11/17/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 52-CC-20210811150443
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: FOOTSTEPS PRESCHOOL
FACILITY NUMBER: 434414537
VISIT DATE: 11/17/2021
NARRATIVE
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CONTINUATION.....

Based on the LPA record review and staff interviews, the Licensee is in violation of California Code of Regulations, Title 22, Division 12 Chapter 1 Article 06 Continuing Requirements Section 101215.1(b)

The preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. The attached type B deficiencies are being cited today as it present a potential danger to children in care.

Exit interview conducted and report was reviewed with the facility representative, Anupama Malhotra.
SUPERVISOR'S NAME: Jason JangTELEPHONE: (510) 725-7009
LICENSING EVALUATOR NAME: Manel EstoestaTELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:

DATE: 11/17/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 52-CC-20210811150443
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: FOOTSTEPS PRESCHOOL
FACILITY NUMBER: 434414537
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/17/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/17/2021
Section Cited
CCR
101215.1(b)
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Title 22, Division 12 Chapter 1 Article 06 Continuing Requirements Section 101215.1 Child Care Center Directors Qualifications and Duties (b) All child care centers shall have a director.
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The Licensee will submit the qualification requirements of the Personnel that will be a potential Facility Director by the Proof of Correction Date set as of 11/24/2021 and will be submitted to LPA via mail, fax and or email.
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Based on the LPA record review and staff interviews, the facility does not have a current Qualified Director.
This requirement was not met as evidence. This poses an potential risk to the Health, Safety and personal rights of the children in care.
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LPA advised the Licensee to review the regulation 101215.1 Child Care Center Directors Qualifications and Duties, sample website link as https://www.law.cornell.edu/regulations/california/22-CCR-Sec-101215-1

Type B
11/17/2021
Section Cited
CCR
101215.1(m)
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Title 22, Division 12 Chapter 1 Article 06 Continuing Requirements Section 101215.1 Child Care Center Directors Qualifications and Duties (m) A child care center director shall complete the health and safety training if necessary pursuant to Health and Safety Code Section 1596.866.
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The licensee will require the personnel to take the health and safety training and will submit to the LPA a written request for an exception for the Director Qualification requirement by the Proof of Correction set as 12/17/2021 and will be submitted to LPA via mail, fax and or email.
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Based on the LPA record review and staff interviews, the facility's Acting Director did not complete the health and safety training.
This requirement was not met as evidence. This poses an potential risk to the Health, Safety and personal rights of the children in care.
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LPA advised the Licensee to review the regulation 101215.1 Child Care Center Directors Qualifications and Duties, sample website link as https://www.law.cornell.edu/regulations/california/22-CCR-Sec-101215-1
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Jason JangTELEPHONE: (510) 725-7009
LICENSING EVALUATOR NAME: Manel EstoestaTELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:

DATE: 11/17/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 3