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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434414537
Report Date: 11/17/2021
Date Signed: 11/30/2021 01:10:58 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/11/2021 and conducted by Evaluator Manel Estoesta
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20210811150443
FACILITY NAME:FOOTSTEPS PRESCHOOLFACILITY NUMBER:
434414537
ADMINISTRATOR:LIN, YALINGFACILITY TYPE:
850
ADDRESS:95 SOUTH ABBOTT AVENUETELEPHONE:
(408) 900-9529
CITY:MILPITASSTATE: CAZIP CODE:
95035
CAPACITY:45CENSUS: 14DATE:
11/17/2021
UNANNOUNCEDTIME BEGAN:
09:27 AM
MET WITH:Anupama MalhotraTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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9
1. License - Facility is operating out of ratio.
INVESTIGATION FINDINGS:
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THIS IS AN AMENDED REPORT OF THE ORIGINAL LIC 9099 ON 11/17/2021.
On Wednesday, November 17, 2021 9:30 am, Licensing Program Analyst (LPA) Manel Estoesta conducted an unannounced follow up Complaint Investigation Visit. LPA met with the Facility Representative (Licensee and Acting Director) Anupama Malhotra and explained the nature of site visit. Present on this visit were 14 preschool children and 5 staff. Facility operates from Monday to Friday 8:30 am to 5:30 pm.

The findings for the above allegation was delivered during the visit.

Reporting Party alleged that the facility is operating out of ratio. During the investigation, LPA Estoesta completed the physical plant inspection, reviewed facility records, and conducted interviews.

LPA reviewed the obtained Children and Staff Sign In and Out Sheets, staff interviewed and observation, and LPA determined that the facility met the requirement of the Teacher to Child Ratio. SEE 9099 C.
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISOR'S NAME: Jason JangTELEPHONE: (510) 725-7009
LICENSING EVALUATOR NAME: Manel EstoestaTELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:

DATE: 11/17/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 52-CC-20210811150443
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: FOOTSTEPS PRESCHOOL
FACILITY NUMBER: 434414537
VISIT DATE: 11/17/2021
NARRATIVE
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CONTINUATION....

Based on the interviews and information obtained throughout the investigation, the allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with the facility representative, Anupama Malhotra.
SUPERVISOR'S NAME: Jason JangTELEPHONE: (510) 725-7009
LICENSING EVALUATOR NAME: Manel EstoestaTELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:

DATE: 11/17/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2