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13 | Licensing Program Analyst (LPA) Mel Matos met with Yesenia Velazquez, Director, for an unannounced follow up complaint investigation. Purpose of today's investigation: Deliver investigation findings.
Based on interviews, observations, record reviews, and evidence gathered during the investigation process, it is concluded that although the allegations noted on this complaint may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. The allegations are thus UNSUBSTANTIATED.
Exit interview conducted and report was reviewed with the Director, Yesenia Velazquez. No deficiencies issued. A notice of site visit was given and must remain posted for 30 days. |